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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
788 Reviews

788 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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December 12, 2019

Having both of my vehicles serviced at Boucher Lincoln has made my life so convenient! I trust them and won’t go anywhere else for service! More

by kevinfernandez32
Recommend Dealer
Yes
Employees Worked With
Roy Reger/ Brian Mattison
Dec 16, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your kind words, Kevin! We ride with you every mile!

December 11, 2019

GOOD d You need to rise your trade in prices. My 2017 Lincoln Continental with 28,000 miles is worth more then they gave me on a 2019 or 2020 with the same S More

by CUZOOMA
Recommend Dealer
Yes
Employees Worked With
James Mike
Dec 16, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your feedback. If you would like to discuss this further, please contact our General Manager, Mike Jansen, at 414-327-6000.

December 11, 2019

Warranty work Overall it was a good experience. One minor problem was not getting my vehicle back as originally promised due to the repair technician discovering an More

by JAW0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
Dec 16, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your experience with us! We appreciate your feedback and business.

December 10, 2019

Excellent service My battery died. As a single woman, I called Geordie Boucher. They gave me a phone number to call for a tow and the car arrived at Boucher’s dealers More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Dec 16, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for sharing, Carol! It is so gratifying to hear we were able to assist you when your car died and not waste any of your time! Please let us know if there is anything else we can assist you with moving forward!

December 09, 2019

Thank You Been going here for over 15 years for my Lincoln purchases and services (6 vehicles). It's a great crew at GBL of West Allis. Thank you! More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kifah Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Czebotar
Dec 16, 2019 -

Gordie Boucher Lincoln of West Allis responded

Tony, your continued patronage means the world to us! Please let us know if there is ever anything else we can assist you with. Safe travels!

December 09, 2019

Repairs and maintenance work I went to Gordie Boucher Lincoln to have work done on my car. They were very pleasant and kept me very well informed of the progress. They provided me More

by MALIBUBABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
Dec 16, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you for all your kind words about our dealership! We appreciate your recommendation!

December 08, 2019

Brian & Mr.Reger are the Best. Took extra special efforts to assure my satisfaction. Considered my work schedule and made certain not too Disturb me before I woke up. Very pleasin More

by LOPRESTO.LAWRENCE.LLP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian in service dept. Also Roy Reger.
Dec 16, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to write this awesome review, Lawrence!

December 06, 2019

Great service! The service was great. The staff was very professional, responsive and courteous. It’s nice to know Boucher is there to help when you need them most. More

by JMACK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Schwanke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Gordie Boucher Lincoln of West Allis responded

It is so gratifying to hear we were able to take care of you here at Boucher!

December 06, 2019

A noise was coming from underneath the car after the previous service. The service manager Brian with excellent service fixed the problem. Good technician makes the difference. More

by Navigator
Recommend Dealer
Yes
Employees Worked With
Kifah Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Mattison- service manager
Dec 16, 2019 -

Gordie Boucher Lincoln of West Allis responded

It is great to hear Brian was able to resolve your vehicle service issue!

Jul 24, 2020 -

Navigator responded

Thanks

December 06, 2019

Superior Customer Service. We consistently experience superior customer service. The service department always keeps us informed as the progress on the repairs being done. Th More

by CAMILLE.NICOLAI17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing, Camille! It is great to hear the Service Department is able to keep you informed and updated throughout your appointment.

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