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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
791 Reviews

791 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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January 28, 2020

Very professional, friendly, and efficient staff. Comfortable waiting area, very courteous staff, very informative relative to needs on my vehicle, efficient. Dawn was very helpful in attending to More

by SFISCHER4826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen, Rich Czebotar
Jan 30, 2020 -

Gordie Boucher Lincoln of West Allis responded

It is so nice to hear Dawn, Richard and the rest of the Boucher staff helped make your experience such a positive one!

January 24, 2020

Awesome Work and Excellent Service!!! Repeat Customer! Gordie Boucher Lincoln in West Allis is Top Notch! They know what they are doing and get the job done. We take all 4 of our vehicles there for preve More

by JODI.VANZILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

At Boucher, we strive to provide quality service at a reasonable price! Thanks for the review, Jodi!

January 24, 2020

The Best Service manager Roy runs a top notch service department. In fact, I’ve never experienced such a pleasant service experience in my memory. Roy’s entire More

by RPETRUSKY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Regan, Kent Jacobsen
Jan 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you! Roy and the Service Team set high expectations for themselves so it's gratifying to hear you had a great experience!

January 22, 2020

Service was prompt and the contact person was friendly and polite. It was a nice surprise to have charges covered by Lincoln. I found the lounge area a bit sterile and I inviting. More

by JANEALITTLE5
Recommend Dealer
Yes
Employees Worked With
Rich Czebotar
Jan 22, 2020 -

Gordie Boucher Lincoln of West Allis responded

We appreciate you taking the time to write this review, Jane!

January 22, 2020

Great advisor, he has my full trust. I appreciate that I have someone to defer to and know that he has a balanced view. Thanks More

by KATHERINEKOSHGARIAN
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are thrilled Brian is able to take care of you during your service visits at Boucher, Katherine!

January 22, 2020

GREAT EMPLOYEE Worked with Dawn for several routine work done on two of my cars. Always friendly and can be trusted with any suggestions for work that needs to be do More

by dyockey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

We appreciate your trust! We are thrilled Dawn is able to take care of all your vehicle needs!

January 18, 2020

service Kent was courteous and friendly. He provided any available discounts efficiently and professionally. His demeanor made the experience enjoyable. I wil More

by SUEGRUENDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Jacobsen
Jan 22, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are glad you had a positive experience with Kent and we look forward to your next visit!

January 18, 2020

The service was excellent beyond my expectation, Kent Jacobsen did great job fixing the issue we have with our Mkc car. Thank you Boucher Lincoln for the service. More

by LAASIRIBEACH5
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen
Jan 22, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are glad we were able to assist you with servicing your vehicle!

January 15, 2020

Thoughtful & Attentive Customer Service From the time of my early arrival for my oil change to the completion of my service, staff were welcoming, knowledgeable and personable. They identif More

by TUSHAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kifah Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Vega, Kent Jacobsen
Jan 15, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for this exceptional review!

January 15, 2020

They were not able to fix my problem. The dealership is fine, I have always been treated well. But this time they were not able to fix the problem. I've had it in there for this problem More

by PATSYJOHN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your feedback. We are very sorry we were unable to fix the problem your car was experiencing. Please don't hesitate to contact us if there is anything we can assist you with moving forward.

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