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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
792 Reviews

792 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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June 29, 2020

One of the best dealerships I have ever gotten work / oil change from! Normal I would go else where as my car is out of warranty but keep coming back because of the service department and there team. More

by Chuck
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Czebotar
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the awesome review, Chuck!

June 29, 2020

Brian does a great job! I like working with Brian. I feel he is honest and looks after my best interest. I had issues with the drive of my Explorer Transit 150. After new tir More

by MSCHUSTER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing!

June 27, 2020

Great The Boucher Service Department has been taking care of my cars for a long time. I have always been treated very well. Kent is super. More

by AND0058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Kent Jacobsen
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

We appreciate the positive review!

June 27, 2020

good service Staff was friendly and did thorough job. Impressed with their efforts and care they took with my car. Everyone was dedicated to providing excellent More

by jfrnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen, Rich Czebotar
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the great review!

June 26, 2020

It was a 2 hour oil change. Not good Dawn keep me informed which was great. We come from Mequon for the oil change cause it is free. Otherwise we would go somewhere closer. More

by KARILITZ
Recommend Dealer
No
Employees Worked With
Dawn Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the feedback. We are very sorry your vehicle's oil change took longer than expected. Please reach out to our Service Manager, Michael Schulz, at 265-255-9010, if you would like to discuss this further. We hope to see you again in the future.

June 26, 2020

You get Lincoln service with out any BS. I think the Dealer helps support the brand very well and I will keep coming back again and again More

by DANTHEPLASTICMAN
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the amazing review! We appreciate your business and hope to see you again soon!

June 25, 2020

Kent goes out of his way to listen to what his customers concerns are, and then applies them to their Gordie Experience. Offering suggestions, working out best price options as an example. More

by KEITHHOTZ
Recommend Dealer
Yes
Employees Worked With
Kent Jacobsen
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the review, Keith!

June 25, 2020

Car detailed The gentleman that did the full auto detail truly hit the word 'detail' on the head. Spotless, shiny and looked like brand new. From the chrome to th More

by DENLES540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I knew the name of the person who actually did the work.
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are thrilled you were satisfied with your car's detail done here at Boucher!

June 24, 2020

Efficient Diagnosis and Timely Repiar I have always been treated respectfully by both the sales and service staff members at this dealership. They are knowledgeable about their products a More

by MUZIK92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen
June 15, 2020

Great al always Brought in my car for timely maintenance and a usual got great service. Can;t beat Boucher for service and quality. I don't need 25 words to tell my More

by LETZS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kifah Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen, Rich Czebotar
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