Gordie Boucher Lincoln of West Allis - Service Center

I drive from Hartford every 6 months to get the best Service. Kent has helped my husband and I though the years. Plus Kent is helping me after my husband passed away.Thank you so much. Service. Kent has helped my husband and I though the years. Plus Kent is helping me after my husband passed away.Thank you so much. More

I have worked with this dealership/service department for over 40 years and have always found them to be helpful and easy to work with especially Kent Jacobson. I followed him when Boucher took over from Car over 40 years and have always found them to be helpful and easy to work with especially Kent Jacobson. I followed him when Boucher took over from Carini Lincoln in Waukesha. I am now driving my 9th Lincoln product and am always impressed with the way Boucher has handled my sales and service request even though I might not have purchased all my Lincolns from their stores. Recently I purchased my 9th Lincoln and was able to use a sale agent from another Boucher Store, Amanda Olson, and she was excellent as well as Gus Hollo at the Lincoln store who provided her assistance and my eduction on my new purchase. More

No one in service answered the phone. I had to leave a No one in service answered the phone. I had to leave a message when trying to schedule appointment and when checking to see if vehicle was ready. Se No one in service answered the phone. I had to leave a message when trying to schedule appointment and when checking to see if vehicle was ready. Service took longer than estimated. More

Everything went as expected. The only issue is that my tire pressure must not have been check. The low pressure indicator was on and remains on tire pressure must not have been check. The low pressure indicator was on and remains on More

The pick up and return service was great. Kent kept me informed of what needed to be done, and the estimate of the price as well as how long it would take. Overall, the experience was very good. informed of what needed to be done, and the estimate of the price as well as how long it would take. Overall, the experience was very good. More

Adam was great. I haven't received anything in the mail for my service coupons yet. Please call me about possible reissuing them. Other than that, they've been great! for my service coupons yet. Please call me about possible reissuing them. Other than that, they've been great! More

I called to confirm my appointment after I made it online. The service member must have switched the date when he moved my time up a little. When I came for my appointment, they didn't have me schedu online. The service member must have switched the date when he moved my time up a little. When I came for my appointment, they didn't have me scheduled until late October. Once I showed my text message confirming my appointment for original date, Dawn was able to accommodate me and my repairs were done in a timely manner. She was very friendly and made me feel better after the little appointment mix-up. Also I didn't know my car was still covered under warranty, wish I would have know that. Reminders would be awesome to get certain time wearing repairs completed before warranty expires. More

I love coming here! I truly feel valued. Both the service and sales team take care of my needs and always make me feel welcome. Thank you for all your help! and sales team take care of my needs and always make me feel welcome. Thank you for all your help! More

Dawn was very friendly and helpful very our service that needed to get done. She made our appointment time very pleasant. The service lounge was very clean to wait in. needed to get done. She made our appointment time very pleasant. The service lounge was very clean to wait in. More

Work was completed on time.Service writer was very Work was completed on time. Service writer was very friendly and knowledgeable Goedie Boucher provided me with a loaner car to use while the work w Work was completed on time. Service writer was very friendly and knowledgeable Goedie Boucher provided me with a loaner car to use while the work was being done so I didn't have to wait in the service lounge..which was very thoughtful More