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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
777 Reviews

777 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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October 07, 2020

Adam was great. I haven't received anything in the mail for my service coupons yet. Please call me about possible reissuing them. Other than that, they've been great! More

by KAR.VANG.INC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing! Our Service Manager, Roy Reger, will contact you shortly regarding your service coupons. Thank you!

October 06, 2020

I called to confirm my appointment after I made it online. The service member must have switched the date when he moved my time up a little. When I came for my appointment, they didn't have me schedu More

by DRE0201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing!

September 30, 2020

I love coming here! I truly feel valued. Both the service and sales team take care of my needs and always make me feel welcome. Thank you for all your help! More

by OMZE84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khifa
Oct 01, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the amazing review!

September 28, 2020

Dawn was very friendly and helpful very our service that needed to get done. She made our appointment time very pleasant. The service lounge was very clean to wait in. More

by Greg & Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are glad you had a clean and comfortable service visit with us, Greg & Karen!

September 25, 2020

Work was completed on time.Service writer was very Work was completed on time. Service writer was very friendly and knowledgeable Goedie Boucher provided me with a loaner car to use while the work w More

by SCHOENAUERT12937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Jacobsen
Oct 01, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your experience with us. We hope to see you again in the future!

September 24, 2020

Service was done quickly and they communicated with me throughout the process to make sure everything was done correctly. They picked up my car and returned it while leaving me a loaner car in case I nee More

by STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing, Steve!

September 21, 2020

Service met all my expectations. Boucher provides excellent customer service. Always accomodating. They are always willing to work with you and make adjustments to coincide with your schedule. More

by JDORN9166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the review!

September 15, 2020

Nice group of people to work with. I travel all the way from Oconomowoc to have my service done here. That should say a lot !!! More

by MPANELLA1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your continued business and loyalty!

September 14, 2020

Service just seems to be slow. Waiting area is nice but service area itself just doesn’t seem to be as customer focused as other places or even as I feel it was when we first went there. More

by grammalyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know name
Sep 14, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your feedback. Please reach out to our Service Manager, Roy Regar, at 414-327-6000 to discuss this further.

September 03, 2020

Dawn was fantastic! She did everything it took to get my car serviced and back to me in record time. I was treated like a valued friend. I’ll be back! More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing, Heather!

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