Gordie Boucher Lincoln of West Allis - Service Center

I pass three other dealers on my way to Boucher. But I choose to drive from Oconomowoc, This should tell you a lot. Dawn and the service tech always do an awesome job. choose to drive from Oconomowoc, This should tell you a lot. Dawn and the service tech always do an awesome job. More

Day of service was great! Good explanations and communication. Service was completed in one hour. However, I experienced much confusion and miss information trying to book the appointment that prov communication. Service was completed in one hour. However, I experienced much confusion and miss information trying to book the appointment that proved to be very frustrating for me, so I cannot give 5 stars. More

This was the first service visit for my 2019 Lincoln MKZ Hybrid. The car was picked up at 8 am, serviced, and returned to me at 12:30 pm at no charge. Awesome! Hybrid. The car was picked up at 8 am, serviced, and returned to me at 12:30 pm at no charge. Awesome! More

Service was fast and friendly, accommodating. I arrived almost an hour early by accident and they still started on my vehicle right away. Will be back! almost an hour early by accident and they still started on my vehicle right away. Will be back! More

Had a problem with lightning In car after replacing Had a problem with lightning In car after replacing battery Bryan helped me out with Problem and showed me how To work setting s On car that Had a problem with lightning In car after replacing battery Bryan helped me out with Problem and showed me how To work setting s On car that I didn’t know I had he’s extremely good Thanks Billy bob and the bobs More

I drive from Hartford every 6 months to get the best Service. Kent has helped my husband and I though the years. Plus Kent is helping me after my husband passed away.Thank you so much. Service. Kent has helped my husband and I though the years. Plus Kent is helping me after my husband passed away.Thank you so much. More

I have worked with this dealership/service department for over 40 years and have always found them to be helpful and easy to work with especially Kent Jacobson. I followed him when Boucher took over from Car over 40 years and have always found them to be helpful and easy to work with especially Kent Jacobson. I followed him when Boucher took over from Carini Lincoln in Waukesha. I am now driving my 9th Lincoln product and am always impressed with the way Boucher has handled my sales and service request even though I might not have purchased all my Lincolns from their stores. Recently I purchased my 9th Lincoln and was able to use a sale agent from another Boucher Store, Amanda Olson, and she was excellent as well as Gus Hollo at the Lincoln store who provided her assistance and my eduction on my new purchase. More

No one in service answered the phone. I had to leave a No one in service answered the phone. I had to leave a message when trying to schedule appointment and when checking to see if vehicle was ready. Se No one in service answered the phone. I had to leave a message when trying to schedule appointment and when checking to see if vehicle was ready. Service took longer than estimated. More

Everything went as expected. The only issue is that my tire pressure must not have been check. The low pressure indicator was on and remains on tire pressure must not have been check. The low pressure indicator was on and remains on More

The pick up and return service was great. Kent kept me informed of what needed to be done, and the estimate of the price as well as how long it would take. Overall, the experience was very good. informed of what needed to be done, and the estimate of the price as well as how long it would take. Overall, the experience was very good. More