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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
777 Reviews

777 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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November 16, 2020

Gus Hollow did a good job and the sales staff was very helpful, however the paper work for the car I purchased had the wrong car listed. I had to have them correct it. Also the new computerized method for More

by Mercury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gordie Boucher Lincoln of West Allis responded

Mercury - thank you for your review and feedback. If you would like to discuss this further, please reach out to us at 414-327-6000.

November 15, 2020

My first time having to take my car in, usually my spouse handles these responsibilities. Ken was nice & explained everything to me, it was a pleasant experience. More

by MIKE_RENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Jacobsen
Nov 18, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are glad you had an easy and efficient experience with us, Mike!

November 13, 2020

Service was great as usual! Very nice people who work here, especially Dawn and Greg Miller! From the time I came in I was welcomed and any questions I had were answered. More

by CLITTLE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the positive review!

November 11, 2020

I was thrilled with the convenience of this drop off / pickup Don was great! His friendly nature makes him a natural. Jeff was also good! More

by bdmietzner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don the driver
Nov 18, 2020 -

Gordie Boucher Lincoln of West Allis responded

We appreciate the positive review!

November 04, 2020

I am completely satisfied with the service I received from your dealership. Have always enjoyed a good relationship with sales and service departments. Tim explained all the service work to me when I p More

by JOBRFLU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Jacobsen
Nov 04, 2020 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear you were satisfied with your service here at Boucher!

November 04, 2020

Great Service,very helpful. Wonderful pickup service, easy and friendly. I will use again. Very easy to schedule service online quick and easy. Thank you 🙏 More

by RODNEYC1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen, Rich Czebotar
Nov 04, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your review, Rodney!

October 31, 2020

Had a low tire indication. Was close to your facility so drove in to get air put in tire and a plate tightened under the car. They found a screw-in the tire. One hour and 15 minutes later I was able to le More

by BSIMPSON1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the review! We hope to see you again in the future!

October 29, 2020

Great Job Gordie Boucher Lincoln! The Service Dept is above par on customer satisfaction. All my concerns were addressed & fixed at my recent visit. Special thanks to Steve & Roy. More

by JEFF0110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the positive review, Jeff!

October 27, 2020

Tim and the Service Team quickly and efficiently mounted a great set of new tires on my MKS. Not only was the work done earlier than promised, but the price was even a bit below the original estimate - nic More

by MUZIK92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Kent Jacobsen
Oct 28, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing!

October 23, 2020

Excellent service always. They always return a clean car and respect us a customer with their Covid care steps , we appreciate that. All the people are so nice to deal with , who would go anywhere else. Tha More

by heunlynnken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Jacobsen
Oct 28, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are so thrilled you had a clean and comfortable visit with us. At Boucher, we're continuing our commitment to keeping our guests and employees safe during the Covid-19 pandemic.

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