Back

Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
792 Reviews

792 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

Sort by
March 03, 2021

Fantastic service with an attention to detail! These folks service all four of my vehicles. They have always done a great job for me. Would highly recommend them. More

by JEFF.DRZADINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

We really appreciate the review and recommendation!

March 02, 2021

As usual Dawn was very helpful. The repairs and the time they were done was great. But I found out that my driver's inside door handle some how got broken while my car was being repaired. More

by MICHAEL.MIDDLEMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Michael - when you have the opportunity, please reach out to our Service Manager, Roy Reger at 414-327-6000 so we can go the extra mile and make things right as soon as possible.

March 01, 2021

Had an oil change, and a few other items completed on my Lincoln MKS. Great service as always! Dawn always goes the extra mile! Thank you. More

by Rob R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Rob - we are happy you were satisfied with your recent service visit with us!

February 25, 2021

The service was excellent in every respect! Installing the updated control module has enhanced the cars usability. The work was done on time. The car was totally cleaned. The experience could not have bee More

by dpeter1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the review! We are thrilled to hear you were satisfied with your service here at Boucher!

February 23, 2021

Amazing, friendly service. Dawn always goes above and beyond. My Lincoln Access rewards paid for my oil change, except for 5 cents. Dawn paid the nickel, which was really nice of her. Thank you Dawn and More

by Rob R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Rob - thank you for the review! We are glad you had a 5-star experience with us!

February 12, 2021

Dawn is always very helpful and friendly. I enjoy having my Lincoln serviced when needed a Gordie Boucher. Looking forward to remaining a part of the Lincoln family. More

by GCHRISTENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen
Mar 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

We appreciate the review!

February 09, 2021

Brian is the best! His estimate of time and cost is right on! Explains everything thoroughly, so there are no surprises, Happy to take my car there every time. More

by MBRAATEN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen
Mar 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing!

February 05, 2021

Had service done that was due on my Rav4 and when I took it home my warning light said that I was needed to have service done by dealership. I took in about a week later and I was there about 10 minutes an More

by ICB200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for giving us the opportunity to correct our mistake!

February 05, 2021

LOVE the service dept at GB of WA! I am a loyal customer because of Greg Miller in sales and Dawn K in service. Thanks! More

by LFord925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

We appreciate your loyalty to Greg, Dawn, and Boucher!

January 27, 2021

Great service, great staff. Quick and efficient work performed. Topped off my wiper fluid and even washed my car. I will definitely be back for service! More

by grapes88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
60
...