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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
777 Reviews

777 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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April 15, 2021

As she has for many years, Dawn Kelly took great care of me. Unfortunately I needed some extensive work done and I needed a loaner vehicle. She had the necessary papers ready for me so this part of the visi More

by PPOCHOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the positive review!

April 12, 2021

I came in for an oil change and tire rotation. Dawn was very friendly and thurl answered all my questions. I will recommend her to others that may need future service More

by Wwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the review and recommendation! We are thrilled you had a positive experince.

April 09, 2021

Had the scotch guard and body armour service done on my new vehicle. The service was outstanding as they picked up and dropped a loaner vehicle at my home. Hopefully as it rained all day, the product app More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williams
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing!

April 08, 2021

After having my vehicle in the service department for nearly 2 weeks, 1 of my vehicle’s is still unresolved. My map lights come on by themselves like strobe lights It’s extremely distracting while drivin More

by DMTPIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rakoczy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie I believe
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

DMTPIZ - we are very sorry to hear you still have an unresolved issue with your vehicle after bringing it in for service. When you have the opportunity, please reach out to our Service Manager, Roy Reger, at 414-327-6000 so we can discuss in further detail about this situation. We hope to hear from you soon.

April 02, 2021

fast percise,no fuss,clean ,a pleasure dawn very nice and freindly with no pressure very profesionalllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll More

by MIKEWASKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the review, Mike!

March 31, 2021

though I had to bring back my car because the initial part replacement didn't fix the problem they found out what was wrong and corrected it the same day at no charge so that made me very happy. Thanks D More

by LAURA41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Laura - thank you for sharing!

March 28, 2021

Dwan kelly has always been very nice, knowledgeable, kind, patience and professional at this Lincoln Ford Showroom location in West Allis, Wisconsin, USA. thanks for her work — Gopesh Dubey More

by Gopesh Dubey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Gopesh - thank you for the positive review!

March 26, 2021

Whenever I come in to this place I'm always treated great my everyone and they are always so nice and helpful.At the end of the day I don't feel cheated or taken advantage to of. More

by MARTAEHOPKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen, Rich Czebotar
Mar 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

We are thrilled you have positive experiences here at Boucher!

March 26, 2021

Best service on my Toyota in West Allis. Would defiantly recommend everyone who has a Toyota to bring there vehicle here for service. Best service work ever. More

by JOHN.WILLIAMS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen, Rich Czebotar
Mar 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the recommendation and review, John!

March 25, 2021

I called to make an appointment and the phone was answered promptly and courteously. I was directed to the service department for my oil change and tire rotation. When I arrived I was greeted warml More

by GENAC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

It was our pleasure - thanks for sharing!

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