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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
792 Reviews

792 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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May 13, 2021

I am never disappointed in the service from Gordie Boucher. Gus is always extremely helpful and caring. Brian kept me informed as to the status of my car repair. I appreciated his professionalis More

by CAMILLE.NICOLAI17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Gordie Boucher Lincoln of West Allis responded

Camille - thank you for the kind review!

May 13, 2021

25 word minimum ridiculous. Good service. Good service. Good service. Good service. Good service. Good service. Good service. Good service. Good service. Good service. Good service. More

by Puff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to write this review! We hope to see you again in the future.

May 07, 2021

The porter detailing service was of poor quality for $199..The floors , seats and steering wheels was still unclean and dirty. Not worth the money , will not be back... I will choose a different compan More

by RODNEYC1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The detailing porter service was awful
May 10, 2021 -

Gordie Boucher Lincoln of West Allis responded

Rodney - we are sorry to hear you were not satisfied with your detailing of your vehicle. Please reach out to our Service Manager, Roy Reger, at 414-327-6000 so we can discuss this further.

May 04, 2021

I went in for an oil change. The service was excellent and fast. My service writer, Jesse Stoehr was friendly and professional. I was out in less than an hour The service team did a great job! More

by ahenry10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSE STOEHR
May 04, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing!

May 03, 2021

Brian in the service department was great to work with. He was friendly, knowledgeable, and always kept us notified of any additional work that needed to be performed and the costs involved More

by BLWWOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the review!

May 03, 2021

Making the appointment by phone was quick, easy and friendly. When I arrived the Service Advisor was friendly and immediately started processing my service order and within minutes I was sitting in th More

by cwsmke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the review!

April 30, 2021

Great body shop experience. Flexible and attentive to customer requests. Any issues are handled professionally and with customer satisfaction in mind. They stand by their work with a great warranty. K More

by DennisP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wegner
May 04, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing, Dennis!

April 28, 2021

Work is always done in a timely fashion. I feel as though they’re always looking out for my best interest when it comes to my vehicle. More

by MBRAATEN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing!

April 27, 2021

I always feel safe when I have my car serviced here. The coffee is good. People are friendly. The car is always washed for me. More

by Grma117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the positive review!

April 26, 2021

Great at explaining services that are being done or need to be done and they make sure to get us the best deal by offering discounts More

by nicoledehne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing, Nicole!

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