Back

Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
792 Reviews

792 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

Sort by
June 13, 2021

Very pleased.Glad that they picked up the car and returned the car in the same day. They alsp left a car for us to use More

by TBSCHATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kifah Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

I had the Lincoln Service completed on my vehicle while I waited in their facility. The sitting area was neat and clean and each person from the dealership that entered was polite kind and friendly. The se More

by callristoday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Service Manager. Always available to resolve any problems I may have. 5 stars.
June 02, 2021

Great customer service! The staff was helpful, courteous and knowledgeable. I would highly recommend this service center. Service is completed in a timely manner. Clean, professional work environment More

by JUSTABLUEMARLIN@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jakubiak
June 02, 2021

Much improved from my last visit but still not on par with Lexus Mercedes and BMW. There is no clear indication which service writer is available and it appears that at least one person was playing on th More

by jdnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021

Dawn Kelly, Service Consultant is the absolute best. She is professional, quick to respond, personable, all around EXCELLENT! Best Boucher Representative ever. I'm a happy customer. More

by IMADIRK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

Everyone I have come on contact with was friendly, knowledgeable, and professional. My service appointment went without flaw and they answered all my questions. See you next time I need service! More

by rapidrudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thanks for the review!

May 17, 2021

Very good service. Completed on time. Easy to schedule and check in was friendly and timely. I would recommend Boucher Lincoln to others for service. More

by skip.schifalacqua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thanks for the review!

May 17, 2021

Hi it was a good service and friendly and quickly clean job good job good reception I am goodbye thank you very much but everyone work in Lincoln dealer More

by AAWAWDEH32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Gordie Boucher Lincoln of West Allis responded

We appreciate the review, thank you!

May 15, 2021

Excellent service and reliability. I don’t understand why the prices have gone up dramatically for service. I have no problem recommending Boucher Lincoln to family, friends and strangers. More

by geri.radaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your feedback!

May 15, 2021

outstanding service... Jessie was great to work with and due to replacement part delay ( backordered from the factory) I was given a loaner . Jessie continued to provide updates on a reg. basis. More

by RILES161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
May 21, 2021 -

Gordie Boucher Lincoln of West Allis responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

...
56
...