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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
792 Reviews

792 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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October 12, 2021

Dawn is excellent to work with. Great communication. Excellent at following through on all details. More

by grammalyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the 5-star review!

October 07, 2021

It is always a pleasant experience when ever i come into It is always a pleasant experience when ever i come into the dealer ship. Thanks More

by LWEGENKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Kevin Werner did a great job addressing all of my concerns and was on time and very courteous More

by MHAGEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

They provide a great service to their customers. I am glad to be a Costomer. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

I brought my car in to have detailed. Dawn was awesome helping set up the appointment and keeping me informed. The care looked great. Thank you to everyone at Gordie Boucher. Especially Dawn! More

by MICHAEL.MIDDLEMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Excellent Service Department. Work done in a timely fashion at a fair price. I am a Boucher Customer for life! More

by rawjoeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2021

I tried to make an appointment for my oil change but had to wait two weeks. More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

brian mattison was very helpful and explained the problems with my vehicle and recommed what had to be done. More

by TFRETSCHEL
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

At first argued about the problem and after (3) weeks no resolution on determining No Start Problem More

by DKASUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan, Roy Reger, Dawn
Sep 14, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to leave us feedback. It is always our top priority to have every customer leave satisfied and we apologize that you did not have that experience. Please reach out to our service manager John Diez at 262-522-1000 at your convenience to discuss this situation further. We hope we can make things right.

August 30, 2021

Adam was kept in touch with me for several months until I was ready to make the purchase. He checked in a just the right times. He also found the best possible aviator for me with a lack on inventory. The More

by KEVINGARDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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