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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
792 Reviews

792 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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November 30, 2021

Always polite, courteous and service oriented. They talk to you with respect. They do what they say they will do at the price quoted. More

by stevenimp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Bonesho
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

That's great feedback! Thank you for your business!

November 29, 2021

I had to take my car in for a new battery and to have my tires checked out. I originally had an appointment with Brian, not knowing he was out of town, Dawn helped me. Dawn was super nice and polite; answer More

by angelagreschner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

That's great to hear! Thanks for the review!

November 27, 2021

Everyone was very friendly. Appreciated the ability to work while I was waiting for my car to be worked on. More

by CBHCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Bonesho
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

We appreciate the response! Thank you!

November 23, 2021

Everyone was super friendly and kept me posted on the status of the service work performed. More

by KRANNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thanks for noticing! We appreciate the business!

November 23, 2021

They were not able to drop off my car after it was done being serviced so I had to use my lunch hour to get my car More

by BROROSAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Sorry about that. We do our best to utilize loaners and delivery but sometimes it's just not possible. We'll try to do better next time. Thank you for the 4-stars!

November 18, 2021

It was a pleasure dealing with them, from the servucemanager to the gentleman who picked up my cat! More

by Nancylaken
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy and jeff
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

We appreciate the response! Thank you!

November 11, 2021

Love the service department at Gordie Boucher Lincoln. Dawn Kelly is wonderful at coordinating my service More

by LMALLOY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Awesome to hear! Thanks! :)

October 29, 2021

Didn't have my appointment in the computer but said they would "squeeze me in". Verified the number to contact me at and then sent a text to the other number on my account which is a landline so I never g More

by RDAVIS70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2021

Very good and fast service work. Good services and very friendly and intelligent woth there customers More

by LEN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind review!

October 21, 2021

Always have a great experience here. Great service, great people and Dawn is a pleasure to work with. Everything is always done right the first time. More

by DJASKOLSKI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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