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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
776 Reviews

776 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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September 27, 2021

I tried to make an appointment for my oil change but had to wait two weeks. More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

brian mattison was very helpful and explained the problems with my vehicle and recommed what had to be done. More

by TFRETSCHEL
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

At first argued about the problem and after (3) weeks no resolution on determining No Start Problem More

by DKASUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan, Roy Reger, Dawn
Sep 14, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to leave us feedback. It is always our top priority to have every customer leave satisfied and we apologize that you did not have that experience. Please reach out to our service manager John Diez at 262-522-1000 at your convenience to discuss this situation further. We hope we can make things right.

August 30, 2021

Adam was kept in touch with me for several months until I was ready to make the purchase. He checked in a just the right times. He also found the best possible aviator for me with a lack on inventory. The More

by KEVINGARDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

It was great as always, everyone was nice and treated you with respect and listened to you with your concerns, and was done in a timely fashion. More

by FRANKLINGLAESERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen
August 25, 2021

My experience is always pleasant! I don't take my car to anyone else. I've been coming for over 15 years now! Great job everyone! More

by pamelamccreary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

Corrected the issue right away and quickly extremely Corrected the issue right away and quickly extremely professional very satisfied with the service I received I would definitely return in the futu More

by JOEPLO1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

I always have great customer service. Dawn in service goes above and beyond to make things great for her customers. This is dumb to require an amount of words. More

by KIm W
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy service manager
August 17, 2021

Needed to have a/c replaced. While I was disappointed it took a few days in total to get my car back, I understand the challenges of companies getting the inventory they need due to the 'virus'. Dawn was More

by SUEHILLS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

This place always goes above and beyond. Dawn my service contact, Joe the manager and my sales rep Adam. They along with everyone else are always there to help. Make sure you are completely satisified and More

by lynettelister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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