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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
792 Reviews

792 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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January 25, 2022

Service department is very kind and efficient I would recommend to friends and family. Thank you More

by dmastera66@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Bonesho
Feb 11, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the recommendation!

January 22, 2022

I come to expect things are done right and over the years they have not let me down More

by CARLWEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the great feedback! We appreciate your loyalty!

January 22, 2022

Very easy pick up and delivery, as well as excellent communication from beginning to end. Thank you! More

by LMVANBOXTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you very much for the review! We are happy to hear we met all of your expectations!

January 20, 2022

Got full service oil change & filter. Rotated tires. Technician didn’t fill the windshield wash. More

by FUSION4540
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your review! We’ll make note of your feedback for future services!

January 19, 2022

Excellent experience as usual. I prefer to have my Lincoln serviced by Certified Lincoln Technicians. All of the information is at the dealer that i made the purchase from. This is also a great selli More

by DTIBBITS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your review to us and the community!

Jan 20, 2022 -

DTIBBITS responded

The survey needs to include the technicians too. The work that they do is a vital part of your services. I know that they are very busy, but it would be nice to meet them and thank them for their hard work during these trying times Keep up the good work

January 18, 2022

Dawn was very helpful with setting up my appointment. The shuttle service was great and everyone was very friendly. More

by JONELLEFRAZIER29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your high-star rating! We hope you have a great day!

January 14, 2022

I needed a new battery in one of my Lincolns; no problem is too small to get personalized service from Roy, Brian and Dawn. I wouldn't buy from or service my Lincolns with anyone else as Boucher is the bes More

by GEORGE.KIRYLAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Reger, Mr. Rothe, Kent Jacobson.
Feb 11, 2022 -

Gordie Boucher Lincoln of West Allis responded

George, thank you for taking the time to leave us a detailed review! We thank you for giving us a chance to get you in the best car for your needs! Please reach out if there is anything we can do for you!

January 12, 2022

Had a 7am appointment for a bad tire. At 10:30 I get a call telling me it hasn’t gotten on the rack yet and might it be ok if they get to it tomorrow. I dropped the car off the night before so they would More

by MICHAEL.MIDDLEMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Bonesho
January 12, 2022

Expected car to be in body shop a week to ten days was in a month More

by WASHINSBY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Body shop
Feb 03, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your review! We’ll make note of your feedback for future services!

January 07, 2022

My experience at your dealership began with Gus many years ago. From Gus and his colleagues in the sales department, to the service and finance department, to management, Boucher Lincoln is top notch. I More

by CURTISREYNOLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Reger
Jan 07, 2022 -

Gordie Boucher Lincoln of West Allis responded

Your continued patronage means the world to us, Curtis! Thank you!

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