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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
776 Reviews

776 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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December 10, 2021

Service advisor was friendly, professional and efficient. My vehicle was taken into begin service per my scheduled time and service was performed and vehicle was washed per service order. Well done!! More

by cwsmke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

That's great feedback! Thank you for your business!

December 02, 2021

The person who took care of me and my car, Katie, listened to me and was very efficient in dealing with al my issues. She was extremely helpful and courteous. More

by LISETTEMR12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Bonesho
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thanks for the 5-stars! Much appreciated!

December 02, 2021

Staff is personable, knowledgeable and good listeners. After service, my car runs well and looked good, too (the complimentary car was is a cut above other dealerships in the area.) More

by dachomicka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Bonesho
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Love to hear that! Thanks for your business!

December 01, 2021

They treated me well, the service time was excellent and my sales rep (Max) that I worked with when I purchased the vehicle came in the waiting room to say "Hi" and ask how things were going. More

by DDARST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Bonesho
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Enjoy your new ride! Thanks for the business! :)

November 30, 2021

Always polite, courteous and service oriented. They talk to you with respect. They do what they say they will do at the price quoted. More

by stevenimp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Bonesho
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

That's great feedback! Thank you for your business!

November 29, 2021

I had to take my car in for a new battery and to have my tires checked out. I originally had an appointment with Brian, not knowing he was out of town, Dawn helped me. Dawn was super nice and polite; answer More

by angelagreschner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

That's great to hear! Thanks for the review!

November 27, 2021

Everyone was very friendly. Appreciated the ability to work while I was waiting for my car to be worked on. More

by CBHCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Bonesho
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

We appreciate the response! Thank you!

November 23, 2021

Everyone was super friendly and kept me posted on the status of the service work performed. More

by KRANNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thanks for noticing! We appreciate the business!

November 23, 2021

They were not able to drop off my car after it was done being serviced so I had to use my lunch hour to get my car More

by BROROSAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Sorry about that. We do our best to utilize loaners and delivery but sometimes it's just not possible. We'll try to do better next time. Thank you for the 4-stars!

November 18, 2021

It was a pleasure dealing with them, from the servucemanager to the gentleman who picked up my cat! More

by Nancylaken
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy and jeff
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

We appreciate the response! Thank you!

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