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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
776 Reviews

776 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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January 14, 2022

I needed a new battery in one of my Lincolns; no problem is too small to get personalized service from Roy, Brian and Dawn. I wouldn't buy from or service my Lincolns with anyone else as Boucher is the bes More

by GEORGE.KIRYLAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Reger, Mr. Rothe, Kent Jacobson.
Feb 11, 2022 -

Gordie Boucher Lincoln of West Allis responded

George, thank you for taking the time to leave us a detailed review! We thank you for giving us a chance to get you in the best car for your needs! Please reach out if there is anything we can do for you!

January 12, 2022

Had a 7am appointment for a bad tire. At 10:30 I get a call telling me it hasn’t gotten on the rack yet and might it be ok if they get to it tomorrow. I dropped the car off the night before so they would More

by MICHAEL.MIDDLEMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Bonesho
January 12, 2022

Expected car to be in body shop a week to ten days was in a month More

by WASHINSBY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Body shop
Feb 03, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your review! We’ll make note of your feedback for future services!

January 07, 2022

My experience at your dealership began with Gus many years ago. From Gus and his colleagues in the sales department, to the service and finance department, to management, Boucher Lincoln is top notch. I More

by CURTISREYNOLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Reger
Jan 07, 2022 -

Gordie Boucher Lincoln of West Allis responded

Your continued patronage means the world to us, Curtis! Thank you!

December 24, 2021

Excellent service department. I was in for an oil change, wipers, slow leak on a tire, and i was out in about 45 min. Plus a complimentary inspection and car wash. Keep up the Excellent Work. More

by AUBURNS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you! See you again next time!

December 23, 2021

Everything was just fine everyone was very polite,the service area was very clean,liked the hot chocolate More

by RLSKOCZEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember there name
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thanks for noticing! We appreciate the business!

December 22, 2021

Your service was excellent, as always. And your staff are always so friendly. I enjoy coming to see my Friends. ☺️ More

by MAXINEYANKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, Roy, RJ
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you!

December 18, 2021

The service is good and they are helpful but scheduling an appointment is too far out More

by CGARBORG
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Bonesho
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Sorry about that! It's been very very busy lately! We're making some adjustments to open up some of our schedules! Thanks!

December 13, 2021

Friendly service writers and great mechanics. Car wash is the finishing touch. Great place to have my car serviced. More

by BKACZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thanks for noticing! We appreciate the business!

December 10, 2021

Stopped in quickly for a couple of questions on my new Aviator and they addressed it promptly and topped off my tires. More

by LISAR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Bonesho
Dec 30, 2021 -

Gordie Boucher Lincoln of West Allis responded

Awesome to hear! Thanks! :)

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