Gordie Boucher Lincoln of West Allis - Service Center

Was not happy with the communication from the dealership. With the problem I was having with my car, I should've received a call right away. Even after the car was there for 5 days, did not receive a call. With the problem I was having with my car, I should've received a call right away. Even after the car was there for 5 days, did not receive a call. I had to call 3 days after to find out what was wrong, then given the wrong information More

Setting up an appointment for service was easy. Rental car lease very simple. Dawn called that billing found an error in our bill which was quickly remedied. Best service ever!!! Rental car lease very simple. Dawn called that billing found an error in our bill which was quickly remedied. Best service ever!!! More

Horrible communication from the body shop and did not call us after having our vehicle for a week to tell us they didn’t have the part they needed and we could come get our vehicle. Was told that we must call us after having our vehicle for a week to tell us they didn’t have the part they needed and we could come get our vehicle. Was told that we must be doing something that this part had to be ordered again. We were without a vehicle, could not get a straight answer and this was after physically going into the dealership twice. One of the managers was very nice in trying to help us find our keys to our vehicle to take it home after someone did not leave them out for us knowing that we were going ti be picking it up. I expect a lot more from this dealership that we have used for years now. More

Customer Service was great, work performed was horrible. My vehicle should have never left in the condition that it was in. It is taking 2 follow up trips to fix the poor workmanship. My vehicle should have never left in the condition that it was in. It is taking 2 follow up trips to fix the poor workmanship. More

Great service and personal attention to my cars and their maintenance need’s . Service after the sale is valuable to us maintenance need’s . Service after the sale is valuable to us More

Once again Dawn was there to help me out. Came in with a engine light on. Dawn got me in right away and took care of the issue and made sure all the other things with the car were running rig Came in with a engine light on. Dawn got me in right away and took care of the issue and made sure all the other things with the car were running right!! Thank you Dawn you are the best. More

They stand behind their commitment to satisfaction. Their customer service is top notch. I had a problem complained about the a job they did and they took care of the problem and rectified it. Their customer service is top notch. I had a problem complained about the a job they did and they took care of the problem and rectified it. More

Ryan is polite and informative. Explained services due and cost of parts and future services needed. Explained services due and cost of parts and future services needed. More

Brian was excellent as always. Very satisfied. Am planning to do the 100,000 service in the spring. Brian will assist in scheduling Very satisfied. Am planning to do the 100,000 service in the spring. Brian will assist in scheduling More

Brian greeted me upon arrival and told me exactly what they were going to do and how long it was take. Everything was great. Briankept me informed, explained the bill, and was very polite and personable they were going to do and how long it was take. Everything was great. Briankept me informed, explained the bill, and was very polite and personable. More