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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
792 Reviews

792 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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August 14, 2022

Everyone was pleasant and friendly. They treated you respect. Thank you for all your services More

by LPNIT2WINIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 11, 2022

Appreciated the timeliness of the service as well as the valet option! Made the whole process very enjoyable. Hoping next time I get lucky enough to rent a navigator! More

by JSPENNEBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Selin
Aug 12, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis.

August 11, 2022

Excellent! Service is on time, professionally & keep the car clean. Enjoyed the free coffee. Brian Mattison patiently explained some features i did not know More

by SCHORK4054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gordie Boucher Lincoln of West Allis. Please don't hesitate to reach out if you need anything else.

August 05, 2022

Service and all people I spoke with were all excellent and friendly as they always are! More

by NANNUK87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come!

August 03, 2022

They did a finw job on my MKZ. They are my first choice when it comes to servicing my Lincolns More

by rapidrudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Gordie Boucher Lincoln of West Allis responded

Rudy, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jan 15, 2023 -

rapidrudy responded

Thanks for being so thorough, when it comes to taking care of my investment. Both my cars will continue to be serviced at your West Allis location!

July 27, 2022

I'm never disappointed with the courtesy and attention I receive when I need service. More

by LEGENDRIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 21, 2022

John M. In service did a GREAT JOB for me and he always has !! THANKS😁 More

by jbwtourguide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John M. In service
Aug 09, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thanks for the positive review!

July 14, 2022

The time it took to complete the work was incredible and the initial air conditioning works well. The head lamp replacement and resealing is a mess. There was condensation in the lamp structure. With the ad More

by STEVENAKIRCHNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Gordie Boucher Lincoln of West Allis responded

Steven, thank you for your feedback. Please reach out to our Service Manager, Roy Reger, at 414-327-6000 so we can discuss this further with you,

July 14, 2022

John did and amazing job on my car! I’m so glad he’s there to help me ! More

by BABYGYRL2NV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John m
Aug 09, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing!

July 02, 2022

Service Department and Dawn in particular have always taken great care of me & my car. Dawn has provided excellent help and made sure I've gotten the right needs & care for my car. She is terrific. All t More

by MICHAEL.MIDDLEMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thanks for the positive review, Michael!

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