Back

Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
792 Reviews

792 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

Sort by
September 22, 2022

GREAT as always. Courteous, professional, friendly, timely, everything was done to a tee. Always an enjoyable experience. More

by williamedittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Gordie Boucher Lincoln of West Allis responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as a valued customer for many years to come!

September 20, 2022

The Service Manager was really personable and nice to work with for my Lincoln’s service. Appointment time was met and overall good customer experience! More

by TJERNBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager, sorry don’t remember his name.
Sep 21, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

September 20, 2022

Great service nice pick up for me. I liked how convenient they made the experience More

by ERICCHITEL88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Gordie Boucher Lincoln of West Allis responded

Eric, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2022

Super friendly, efficient and knowledgeable . Clean and inviting waiting room. Beautiful showroom. Always willing to help out More

by TCRONCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis.

September 14, 2022

I am continually impressed by how efficient and professional the folks in the service department are. On each visit, I am treated kindly and respectfully, and they always listen to my needs to make More

by RYAN.SMITH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 08, 2022

We are always recognized by Dawn as being longtime customers. She is an asset who explains situations well & follows through with what she says. More

by dickzoozielinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Gordie Boucher Lincoln of West Allis responded

We appreciate your business and our team looks forward to serving you again soon!

September 03, 2022

Actually . ....NO STARS !!!! This is the fourth time your service dept. has tried to repair what in my opinion, is a simple repair job on my '21 Corsair.....sti More

by CHRISTINEKIBLER
Recommend Dealer
No
Employees Worked With
Service dept.
Sep 07, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your review, Christine. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please give us a call at your convenience. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Roy Reger, Service Manager 414-327-6000

August 30, 2022

The customer service rep was great. In and out in about an hour. Very nice More

by RANGERCAV78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2022

Error in Appointment date. Service department managed to work me in without delay. We done! More

by schaefer
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

August 18, 2022

Very thorough with maintenance on my vehicle. Customer serve is excellent. Dawn Kelly is a fantastic service manager. More

by SHARON.ROSE100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dawn and our team here at Gordie Boucher Lincoln of West Allis.

...
43
...