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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
776 Reviews
Call Service Center (414) 240-3748

776 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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September 03, 2022

Actually . ....NO STARS !!!! This is the fourth time your service dept. has tried to repair what in my opinion, is a simple repair job on my '21 Corsair.....sti More

by CHRISTINEKIBLER
Recommend Dealer
No
Employees Worked With
Service dept.
Report | Print
Sep 07, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your review, Christine. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please give us a call at your convenience. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Roy Reger, Service Manager 414-327-6000

August 30, 2022

The customer service rep was great. In and out in about an hour. Very nice More

by RANGERCAV78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2022

Error in Appointment date. Service department managed to work me in without delay. We done! More

by schaefer
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

August 18, 2022

Very thorough with maintenance on my vehicle. Customer serve is excellent. Dawn Kelly is a fantastic service manager. More

by SHARON.ROSE100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dawn and our team here at Gordie Boucher Lincoln of West Allis.

August 14, 2022

Everyone was pleasant and friendly. They treated you respect. Thank you for all your services More

by LPNIT2WINIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 11, 2022

Appreciated the timeliness of the service as well as the valet option! Made the whole process very enjoyable. Hoping next time I get lucky enough to rent a navigator! More

by JSPENNEBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Selin
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Aug 12, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis.

August 11, 2022

Excellent! Service is on time, professionally & keep the car clean. Enjoyed the free coffee. Brian Mattison patiently explained some features i did not know More

by SCHORK4054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gordie Boucher Lincoln of West Allis. Please don't hesitate to reach out if you need anything else.

August 05, 2022

Service and all people I spoke with were all excellent and friendly as they always are! More

by NANNUK87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2022 -

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come!

August 03, 2022

They did a finw job on my MKZ. They are my first choice when it comes to servicing my Lincolns More

by rapidrudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2022 -

Gordie Boucher Lincoln of West Allis responded

Rudy, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jan 15, 2023 -

rapidrudy responded

Thanks for being so thorough, when it comes to taking care of my investment. Both my cars will continue to be serviced at your West Allis location!

July 27, 2022

I'm never disappointed with the courtesy and attention I receive when I need service. More

by LEGENDRIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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