Gordie Boucher Lincoln of West Allis - Service Center

Great customer service, great people, never have an issue with my car. I will always bring my car to Gordie boucher and recommend them with my car. I will always bring my car to Gordie boucher and recommend them More

I received a prompt professional response to my problem with my vehicle. The pick up courtesy drivers were awesome. with my vehicle. The pick up courtesy drivers were awesome. More

Very friendly service people Did not have to wait long. Kept me updated on work being done Kept me updated on work being done More

Always great service, from making an appointment to picking up my car at my home to delivering it back when service is complete. Everyone is always polite and friendly. picking up my car at my home to delivering it back when service is complete. Everyone is always polite and friendly. More

Dawn in service continues to spoil me. She handled the service I was getting, and even ensured I received the military discount I had coming. Loaner car delivered to my door on time. Thank She handled the service I was getting, and even ensured I received the military discount I had coming. Loaner car delivered to my door on time. Thanks James. More

I am satisfied with the service that I have received at Boucher. Brian is good in explaining what needs to be done. Boucher. Brian is good in explaining what needs to be done. More

Was not happy with the communication from the dealership. With the problem I was having with my car, I should've received a call right away. Even after the car was there for 5 days, did not receive a call. With the problem I was having with my car, I should've received a call right away. Even after the car was there for 5 days, did not receive a call. I had to call 3 days after to find out what was wrong, then given the wrong information More

Setting up an appointment for service was easy. Rental car lease very simple. Dawn called that billing found an error in our bill which was quickly remedied. Best service ever!!! Rental car lease very simple. Dawn called that billing found an error in our bill which was quickly remedied. Best service ever!!! More

Horrible communication from the body shop and did not call us after having our vehicle for a week to tell us they didn’t have the part they needed and we could come get our vehicle. Was told that we must call us after having our vehicle for a week to tell us they didn’t have the part they needed and we could come get our vehicle. Was told that we must be doing something that this part had to be ordered again. We were without a vehicle, could not get a straight answer and this was after physically going into the dealership twice. One of the managers was very nice in trying to help us find our keys to our vehicle to take it home after someone did not leave them out for us knowing that we were going ti be picking it up. I expect a lot more from this dealership that we have used for years now. More