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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
776 Reviews

776 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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October 03, 2022

Brian greeted me upon arrival and told me exactly what they were going to do and how long it was take. Everything was great. Briankept me informed, explained the bill, and was very polite and personable More

by AMC61800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to hear Brian provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 30, 2022

Brian does a great job taking care of his customers! We appreciate your follow through till the vehicle is completed. More

by MATTHEW_A_VAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, Matthew, and for taking the time to leave us this wonderful feedback!

September 28, 2022

Excellent service all the way around from service writer to mechanic to person who picked me up to take me to my car More

by P05RAD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 27, 2022

You guys rock! Always a great experience. It's nice to be greeted by your name upon arrival. More

by PMCCREARY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan (?)
Sep 28, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 22, 2022

GREAT as always. Courteous, professional, friendly, timely, everything was done to a tee. Always an enjoyable experience. More

by williamedittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Gordie Boucher Lincoln of West Allis responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as a valued customer for many years to come!

September 20, 2022

The Service Manager was really personable and nice to work with for my Lincoln’s service. Appointment time was met and overall good customer experience! More

by TJERNBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager, sorry don’t remember his name.
Sep 21, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

September 20, 2022

Great service nice pick up for me. I liked how convenient they made the experience More

by ERICCHITEL88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Gordie Boucher Lincoln of West Allis responded

Eric, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2022

Super friendly, efficient and knowledgeable . Clean and inviting waiting room. Beautiful showroom. Always willing to help out More

by TCRONCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis.

September 14, 2022

I am continually impressed by how efficient and professional the folks in the service department are. On each visit, I am treated kindly and respectfully, and they always listen to my needs to make More

by RYAN.SMITH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 08, 2022

We are always recognized by Dawn as being longtime customers. She is an asset who explains situations well & follows through with what she says. More

by dickzoozielinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Gordie Boucher Lincoln of West Allis responded

We appreciate your business and our team looks forward to serving you again soon!

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