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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
792 Reviews

792 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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December 23, 2022

I had a minor issue that needed to be looked at. They got me in and out in just a few minutes! More

by LEVANSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Reger
Dec 27, 2022 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

December 20, 2022

When the maintenance or repair will not take more than 90 minutes, I utilize the office workspace and get a lot accomplished. Always appreciate the car wash when I drive away. More

by JJMOVESUHOME
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Gordie Boucher Lincoln of West Allis responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to give us a call directly. Thank you again for your input, and we hope to hear from you soon. Roy Reger, Service Manager 414-327-6000

December 18, 2022

Service Center is very good. So are the people that work there. I will cont to go here for tune ups etc.. More

by crabbycats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

December 17, 2022

Excellent service department Excellent respond Gordie Boucher Licoln of West Allis is an Excellent dealership to work with 12/ 2022 More

by DARLENEHYING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, Darlene, we look forward to having you as one of our valued customers for many more years to come!

December 15, 2022

This was for a body shop work. The body shop service representatives were awesome the way they treated me and the work. Even though there were long queues for appointments they hel More

by NEEL KAMAL SEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop lady representatives
Dec 16, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 15, 2022

The car was beautifully cleaned and all my concerns were repaired and serviced. The service writer (Dawn Kelly) is a charming and helpful professional. The only problem that I had was my appointment was f More

by delavantom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 08, 2022

Really appreciate the prompt valet service and the attentive staff in the service department. Makes life easier. Thanks. More

by ROBERTSCOTT0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

December 08, 2022

Dawn was excellent and very attentive! It's also great to see a woman in this role:) More

by shelina.harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Miller - stopped in waiting room to say Hi He's always been very personable.
Dec 09, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that Dawn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

Dec 09, 2022 -

shelina.harvey responded

No problem at all I always like to highlight great service!

December 06, 2022

Dawn made sure it was an easy and seamless drop off of our 2018 Lincoln MKC for maintenance, and pickup of our 2022 loaner. Max was there to answer questions about available trades. Great dealership to w More

by MOMISME2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Demicco
Dec 07, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience working with Dawn and Max here at Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

December 06, 2022

John Williams is great! Always provides good service. We are enjoying dealing with him. 5 star treatment More

by GUS.HOLLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
Dec 07, 2022 -

Gordie Boucher Lincoln of West Allis responded

Gus, Thank you for the kind words for our service department! We look forward to sharing your compliments with John and our team, and don't hesitate to let us know if we can be of further assistance.

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