Gordie Boucher Lincoln of West Allis - Service Center

Needed a new car battery. Service quoted the cost of replacement. I decided to get it replaced. The tech came to my house to replace it. That was really convenient. When it ca Service quoted the cost of replacement. I decided to get it replaced. The tech came to my house to replace it. That was really convenient. When it came time to pay, they wanted to charge me more than I was quoted. Service manager said I was quoted the wrong battery. They should have noticed that before installation. And advised me of the difference. After much discussion, they ultimately let me have the battery they installed for the quoted price. More

I have my new car look with Gordie Boucher auto detailing applied to both inside and out. Money well spent! applied to both inside and out. Money well spent! More

Sales were thoroughly looked at and solutions to wants were completely considered. The entire experience was great . were completely considered. The entire experience was great . More

Thank you for delivery of vehicle and prompt service. A Very professional and courteous service team A Very professional and courteous service team More

comfortable waiting room. workers explain everything and check in on you. very friendly happy people. Dawn and Brian are fantastic they made my visit pleasant. workers explain everything and check in on you. very friendly happy people. Dawn and Brian are fantastic they made my visit pleasant. More

Izayah was very kind and attentive during my visit. Communicated everything clearly and made sure I was informed on service status and need for future visit. Communicated everything clearly and made sure I was informed on service status and need for future visit. More

When I signed papers I was told by the salesman that he called my insurance company and had the vehicle added onto my policy. 2.5 months after the purchase I called my insurance provider and make policy up called my insurance company and had the vehicle added onto my policy. 2.5 months after the purchase I called my insurance provider and make policy updates, but they said they never had received a call from the dealership. I was driving with no insurance on a brand new vehicle for that time. The paperwork initially was incorrect, wasn’t processed in a timely manner, which resulted in late payment charges from the credit union as well as a ding on my credit report. I had to spend hours on the phone getting this corrected. I had an instance with the screen in the vehicle glitching and scuffs on the exterior we’re noted. I contacted the dealer minutes after it happened, but it took over a month to get in contact with them again. I called and left a voicemail and sent an email, both of which went unanswered for over a month. I was initially very excited to purchase my first brand new vehicle and was happy with the what seemed to be excellent service, but over the past few months and repeated let downs I am not too positive I would be a return customer. More

Once again Dawn and the service department at Gordie Boucher went above and beyond. Dawn is outstanding and I couldn’t be happier with the work the service guys did on my car! Thank you!!! Boucher went above and beyond. Dawn is outstanding and I couldn’t be happier with the work the service guys did on my car! Thank you!!! More

When I asked to get the air in my tires checked I dont want to be told if the light isn't on they don't need to be checked. I was taking a trip and wanted it checked. want to be told if the light isn't on they don't need to be checked. I was taking a trip and wanted it checked. More

As always the car looked great. I am so happy with how I am care for. I am so happy with how I am care for. More