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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
776 Reviews
Call Service Center (414) 240-3748

776 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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December 08, 2022

Really appreciate the prompt valet service and the attentive staff in the service department. Makes life easier. Thanks. More

by ROBERTSCOTT0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

December 08, 2022

Dawn was excellent and very attentive! It's also great to see a woman in this role:) More

by shelina.harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Miller - stopped in waiting room to say Hi He's always been very personable.
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Dec 09, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that Dawn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

Dec 09, 2022 -

shelina.harvey responded

No problem at all I always like to highlight great service!

December 06, 2022

Dawn made sure it was an easy and seamless drop off of our 2018 Lincoln MKC for maintenance, and pickup of our 2022 loaner. Max was there to answer questions about available trades. Great dealership to w More

by MOMISME2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Demicco
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Dec 07, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience working with Dawn and Max here at Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

December 06, 2022

John Williams is great! Always provides good service. We are enjoying dealing with him. 5 star treatment More

by GUS.HOLLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
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Dec 07, 2022 -

Gordie Boucher Lincoln of West Allis responded

Gus, Thank you for the kind words for our service department! We look forward to sharing your compliments with John and our team, and don't hesitate to let us know if we can be of further assistance.

December 06, 2022

Great customer service, great people, never have an issue with my car. I will always bring my car to Gordie boucher and recommend them More

by eqpayne0678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

December 02, 2022

I received a prompt professional response to my problem with my vehicle. The pick up courtesy drivers were awesome. More

by BAUERPMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2022 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

December 01, 2022

Very friendly service people Did not have to wait long. Kept me updated on work being done More

by DAVESTACK422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Dave. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2022

The service appointment was created when I purchased the car, I got text messages but honestly I thought they were spam. The real issue is when I got my car back the next day I had low tire pressure on the More

by MSTRAKA142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont know who i worked with
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November 29, 2022

Always great service, from making an appointment to picking up my car at my home to delivering it back when service is complete. Everyone is always polite and friendly. More

by polly.galian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Polly, and we look forward to working with you again.

November 24, 2022

Dawn in service continues to spoil me. She handled the service I was getting, and even ensured I received the military discount I had coming. Loaner car delivered to my door on time. Thank More

by PPOCHOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Nov 26, 2022 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to hear Dawn and James provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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