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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
792 Reviews

792 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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February 27, 2023

Easy to make a service center appt. either online or with a phone call. Convenient vehicle drop off service for longer service issues or comfortable wait room for shorter procedures. More

by RJGREENWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

February 23, 2023

The remote start on my MKZ stopped working. I tried to start it with my phone and a low battery warning flashed. I called Boucher service and was able to get in the next day for a new battery. More

by FORENSICLITHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis.

February 20, 2023

Very professional. Gus Hollow and Mike are excellent to deal with. This is the third car we’ve leased from them and are very pleased with the service we receive. More

by VPARENTE2056
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember the finance persons name. Believe it was JR. he also did a great job going over everything.
Feb 21, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis.

February 20, 2023

Dawn Kelly always goes the extra mile when our vehicle requires service. Outstanding customer service. More

by Liam Kzindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, Liam, and we hope to see you again!

February 20, 2023

The body shop did a nice job on repairing my front end damage and kept me and the insurance company up-to-date during the process. More

by MHOLMES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Demjen
Feb 21, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

February 18, 2023

Nick and the team at Gordie Boucher Lincoln was great to work with. They were respectful, knowledgeable and not pushy. The entire car buying process was smooth and I feel like I am being taken care of when More

by PGG3573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Bomberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Matuszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Loth
Feb 19, 2023 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to hear Nick provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

February 15, 2023

Great experience, the dealership knows their products and options well. I would recommend those that are in the market to purchase a car consider Gordie Boucher Lincoln. More

by ICEMANTECHNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dawn, Brian, and our team, and we look forward to working with you again.

February 15, 2023

Quality of repairs was good. communication needs to improve. I was without a vehicle for too long. More

by FRANK.M.GRIPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Gordie Boucher Lincoln of West Allis responded

Frank, Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know.

February 12, 2023

Always great to work with the service center. They took care of the oil change and two recalls. More

by JZALIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come!

February 09, 2023

Prompt appointment scheduled by phone, including pickup and loaner. My car was ready as promised. More

by sobczakrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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