Gordie Boucher Lincoln of West Allis - Service Center
West Allis, WI
792 Reviews of Gordie Boucher Lincoln of West Allis - Service Center
Thank you for delivery of vehicle and prompt service. A Very professional and courteous service team A Very professional and courteous service team More
comfortable waiting room. workers explain everything and check in on you. very friendly happy people. Dawn and Brian are fantastic they made my visit pleasant. workers explain everything and check in on you. very friendly happy people. Dawn and Brian are fantastic they made my visit pleasant. More
Izayah was very kind and attentive during my visit. Communicated everything clearly and made sure I was informed on service status and need for future visit. Communicated everything clearly and made sure I was informed on service status and need for future visit. More
When I signed papers I was told by the salesman that he called my insurance company and had the vehicle added onto my policy. 2.5 months after the purchase I called my insurance provider and make policy up called my insurance company and had the vehicle added onto my policy. 2.5 months after the purchase I called my insurance provider and make policy updates, but they said they never had received a call from the dealership. I was driving with no insurance on a brand new vehicle for that time. The paperwork initially was incorrect, wasn’t processed in a timely manner, which resulted in late payment charges from the credit union as well as a ding on my credit report. I had to spend hours on the phone getting this corrected. I had an instance with the screen in the vehicle glitching and scuffs on the exterior we’re noted. I contacted the dealer minutes after it happened, but it took over a month to get in contact with them again. I called and left a voicemail and sent an email, both of which went unanswered for over a month. I was initially very excited to purchase my first brand new vehicle and was happy with the what seemed to be excellent service, but over the past few months and repeated let downs I am not too positive I would be a return customer. More
Once again Dawn and the service department at Gordie Boucher went above and beyond. Dawn is outstanding and I couldn’t be happier with the work the service guys did on my car! Thank you!!! Boucher went above and beyond. Dawn is outstanding and I couldn’t be happier with the work the service guys did on my car! Thank you!!! More
When I asked to get the air in my tires checked I dont want to be told if the light isn't on they don't need to be checked. I was taking a trip and wanted it checked. want to be told if the light isn't on they don't need to be checked. I was taking a trip and wanted it checked. More
As always the car looked great. I am so happy with how I am care for. I am so happy with how I am care for. More
fast and efficient service including pick up and drop off; easy to make an appointment and very responsive to issues identified by customer off; easy to make an appointment and very responsive to issues identified by customer More
I got there early, they took me in right away. Minimal wait, very courteous and in no time at all I was on my way. Minimal wait, very courteous and in no time at all I was on my way. More