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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
776 Reviews
Call Service Center (414) 240-3748

776 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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February 15, 2023

Great experience, the dealership knows their products and options well. I would recommend those that are in the market to purchase a car consider Gordie Boucher Lincoln. More

by ICEMANTECHNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dawn, Brian, and our team, and we look forward to working with you again.

February 15, 2023

Quality of repairs was good. communication needs to improve. I was without a vehicle for too long. More

by FRANK.M.GRIPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2023 -

Gordie Boucher Lincoln of West Allis responded

Frank, Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know.

February 12, 2023

Always great to work with the service center. They took care of the oil change and two recalls. More

by JZALIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come!

February 09, 2023

Prompt appointment scheduled by phone, including pickup and loaner. My car was ready as promised. More

by sobczakrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 07, 2023

On this particular trip for service, the remedy provided did not last more than a few hours and I have booked yet another trip for service on setting phone as a key on the Lincoln Way app. This will be the More

by David May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for bringing this to our attention, David, and we'd like to learn more about your experience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please call me at your convenience. Roy Reger, Service Manager 414-327-6000

January 31, 2023

Excellent services and on time. A driver brought the car to our house which makes life easier. Staffs are wonderful. Thanks More

by YIMENUWOND
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy
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Feb 01, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis.

January 27, 2023

Great turnaround time, from dropping off to recieving car everything went great faster than expected More

by JSGRESL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2023 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 25, 2023

The people and the service is second to none. They're are absolutely The Best! More

by MBRAATEN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 13, 2023

Keep up the good work. I will continue to get all my service done on my Lincolns at Gordy Boucher, West Allis! More

by rapidrudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 03, 2023

Love the pick up service and the service consultant Dawn was very helpful and friendly as well as available More

by AGNEWED9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Dawn here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

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