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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
792 Reviews

792 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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March 17, 2023

Sales were thoroughly looked at and solutions to wants were completely considered. The entire experience was great . More

by WISACSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garbo
Mar 17, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 17, 2023

Thank you for delivery of vehicle and prompt service. A Very professional and courteous service team More

by GOTIMOGDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

March 16, 2023

comfortable waiting room. workers explain everything and check in on you. very friendly happy people. Dawn and Brian are fantastic they made my visit pleasant. More

by DONASEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. Dawn, Brian, and our team appreciate your business and hope to see you again soon!

March 14, 2023

Izayah was very kind and attentive during my visit. Communicated everything clearly and made sure I was informed on service status and need for future visit. More

by ERIC_FABITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez
Mar 15, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Izayah met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come!

March 13, 2023

When I signed papers I was told by the salesman that he called my insurance company and had the vehicle added onto my policy. 2.5 months after the purchase I called my insurance provider and make policy up More

by MULBERRYDAIRY
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Mattison
2.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Bomberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Victor
Mar 16, 2023 -

Gordie Boucher Lincoln of West Allis responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please reach out to Mike Jansen, our General Manager at 414-327-6000. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

March 11, 2023

Once again Dawn and the service department at Gordie Boucher went above and beyond. Dawn is outstanding and I couldn’t be happier with the work the service guys did on my car! Thank you!!! More

by madisonmas19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Dawn and our service team here at Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

March 06, 2023

When I asked to get the air in my tires checked I dont want to be told if the light isn't on they don't need to be checked. I was taking a trip and wanted it checked. More

by JJMOM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact Roy Reger, Service Manager at 414-327-6000 at your convenience.

March 02, 2023

As always the car looked great. I am so happy with how I am care for. More

by George.a.mcconville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as a valued customer for many years to come!

February 28, 2023

fast and efficient service including pick up and drop off; easy to make an appointment and very responsive to issues identified by customer More

by DHHECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

February 27, 2023

I got there early, they took me in right away. Minimal wait, very courteous and in no time at all I was on my way. More

by WAHM662009
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

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