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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
776 Reviews

776 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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March 06, 2023

When I asked to get the air in my tires checked I dont want to be told if the light isn't on they don't need to be checked. I was taking a trip and wanted it checked. More

by JJMOM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact Roy Reger, Service Manager at 414-327-6000 at your convenience.

March 02, 2023

As always the car looked great. I am so happy with how I am care for. More

by George.a.mcconville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as a valued customer for many years to come!

February 28, 2023

fast and efficient service including pick up and drop off; easy to make an appointment and very responsive to issues identified by customer More

by DHHECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

February 27, 2023

I got there early, they took me in right away. Minimal wait, very courteous and in no time at all I was on my way. More

by WAHM662009
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

February 27, 2023

Easy to make a service center appt. either online or with a phone call. Convenient vehicle drop off service for longer service issues or comfortable wait room for shorter procedures. More

by RJGREENWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

February 23, 2023

The remote start on my MKZ stopped working. I tried to start it with my phone and a low battery warning flashed. I called Boucher service and was able to get in the next day for a new battery. More

by FORENSICLITHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis.

February 20, 2023

Very professional. Gus Hollow and Mike are excellent to deal with. This is the third car we’ve leased from them and are very pleased with the service we receive. More

by VPARENTE2056
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember the finance persons name. Believe it was JR. he also did a great job going over everything.
Feb 21, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis.

February 20, 2023

Dawn Kelly always goes the extra mile when our vehicle requires service. Outstanding customer service. More

by Liam Kzindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, Liam, and we hope to see you again!

February 20, 2023

The body shop did a nice job on repairing my front end damage and kept me and the insurance company up-to-date during the process. More

by MHOLMES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Demjen
Feb 21, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

February 18, 2023

Nick and the team at Gordie Boucher Lincoln was great to work with. They were respectful, knowledgeable and not pushy. The entire car buying process was smooth and I feel like I am being taken care of when More

by PGG3573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Bomberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Matuszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Loth
Feb 19, 2023 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to hear Nick provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

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