Gordie Boucher Lincoln of West Allis - Service Center

I use you all for every service need. I have no regrets and will continue to use Gordie Boucher for all my needs. I have no regrets and will continue to use Gordie Boucher for all my needs. More

Gus is a great sales person and he assisted me throughout the entire process of purchasing my new black label navigator. I Highly recommend Gus for your new car purchase!! the entire process of purchasing my new black label navigator. I Highly recommend Gus for your new car purchase!! More

TOLD ME IT WOULD TAKE A WEEK IT WAS 2 WEEK ASKED A FAVOR SAID NO FOR A LITTLE PAINT ON THE OTHER SIDE OF THE CAR YOU GOT OVER $400.00 FROM MY INSURANCE CO. SAID NO FOR A LITTLE PAINT ON THE OTHER SIDE OF THE CAR YOU GOT OVER $400.00 FROM MY INSURANCE CO. More

We have been a loyal customer of this dealership for years. Always good service. Dawn Kelly has always done an excellent job. I would certainly recommend Gordie Boucher. Gregg Miller from sales depa years. Always good service. Dawn Kelly has always done an excellent job. I would certainly recommend Gordie Boucher. Gregg Miller from sales department always stops to say hello. More

great communication. they were flexible with my schedule. I greatly appreciate the pick-up service to get my car and bring me a loaner car while service is being done. they were flexible with my schedule. I greatly appreciate the pick-up service to get my car and bring me a loaner car while service is being done. More

Cheryl was fantastic with communicating everything that was going on and with helping resolve the issues I was facing. was going on and with helping resolve the issues I was facing. More

Appreciated the quality service and quick turnaround. Boucher Lincoln has made buying a Lincoln such a better experience than previous cars I've owned and I intend to stick with the brand! Boucher Lincoln has made buying a Lincoln such a better experience than previous cars I've owned and I intend to stick with the brand! More

The major plus to my visit was Izayah Martinez. He was wonderful. Very thorough and professional. He didn’t make off the cuff comments to me,as some of the other employees did. Had about 6 people s He was wonderful. Very thorough and professional. He didn’t make off the cuff comments to me,as some of the other employees did. Had about 6 people standing around staring at me as I pulled my car into the service center. I stopped as I got near another car parked there and no one guided me on how far to pull up or when to stop . They just stared. One older guy with gray hair barked out at me to “ pull up!” As to which I snapped back at him that it would be helpful if someone was guiding me (unless they just wanted me to hit the massive SUV parked diagonally in the path of where I was pulling up). When I got our,another service member met me at my car and told me,” don’t look so nervous.” I told him I wasn’t nervous and that I had a horrible migraine. Who makes comments like that to people? I had a bad migraine and then an awkward moment of people staring at me and not being helpful and them barking at me and making rude assumptions. I also had some sales guy ask me in the waiting room,”how much did you spend on your tattoos?” I’m sorry,but in what world do you think that’s your business or place to ask?” That’s my hard earned money that I used to pay for my artwork. Why is that something he felt was ok to ask about? Tacky. People there seemed a bit taken aback by my responses to them,but I am from Chicago and not from Wisconsin. Meaning I do not put up with people’s poor behavior and am not intimidated by the mostly male environment in an auto dealership. Izayah was the only reason I didn’t walk out. I hope they appreciate him and treat him properly,as there are plenty of other dealers of a much higher quality and service,that would treat him well. Don’t mess up with him; he’s the only thing you’ve got going for you right now. More

Needed a new car battery. Service quoted the cost of replacement. I decided to get it replaced. The tech came to my house to replace it. That was really convenient. When it ca Service quoted the cost of replacement. I decided to get it replaced. The tech came to my house to replace it. That was really convenient. When it came time to pay, they wanted to charge me more than I was quoted. Service manager said I was quoted the wrong battery. They should have noticed that before installation. And advised me of the difference. After much discussion, they ultimately let me have the battery they installed for the quoted price. More

I have my new car look with Gordie Boucher auto detailing applied to both inside and out. Money well spent! applied to both inside and out. Money well spent! More