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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
776 Reviews
Call Service Center (414) 240-3748

776 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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April 27, 2023

Great experience. Special thanks to Cheryl in the body shop -- she was fantastic. Cheryl made a very challenging situation as easy as possible for our family. More

by TONYGUZZARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Demjen
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Apr 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Tony, for the kind words for Cheryl and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 25, 2023

Professional and efficient in servicing my Lincoln. Time and money well spent… have serviced my Lincoln’s for several years. More

by tjbenka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

April 25, 2023

All was outstanding. . Dawn keep me up to date on all my service. She let me know how too use me points. Thanks Much appreciated! More

by Dave K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! Dave, we are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

April 18, 2023

Everyone is pleasant and friendly and takes good care of their customers and their vehicles More

by KATHYFEUSTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Kathy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis.

April 18, 2023

I use you all for every service need. I have no regrets and will continue to use Gordie Boucher for all my needs. More

by RGROSS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 14, 2023

Gus is a great sales person and he assisted me throughout the entire process of purchasing my new black label navigator. I Highly recommend Gus for your new car purchase!! More

by AARON80
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Gordie Boucher Lincoln of West Allis responded

Aaron, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gus met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come!

April 14, 2023

TOLD ME IT WOULD TAKE A WEEK IT WAS 2 WEEK ASKED A FAVOR SAID NO FOR A LITTLE PAINT ON THE OTHER SIDE OF THE CAR YOU GOT OVER $400.00 FROM MY INSURANCE CO. More

by FREDDIEBARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SKYE ARTRIP
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Apr 14, 2023 -

Gordie Boucher Lincoln of West Allis responded

Freddie and Barb, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Roy Reger, Service Manager 414-327-6000

April 08, 2023

We have been a loyal customer of this dealership for years. Always good service. Dawn Kelly has always done an excellent job. I would certainly recommend Gordie Boucher. Gregg Miller from sales depa More

by KATHYCARLSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us, Kathy. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dawn and our team, and we look forward to working with you again.

April 07, 2023

great communication. they were flexible with my schedule. I greatly appreciate the pick-up service to get my car and bring me a loaner car while service is being done. More

by MARK.OBERMYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izayah; James
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Apr 09, 2023 -

Gordie Boucher Lincoln of West Allis responded

Mark, thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 30, 2023

Cheryl was fantastic with communicating everything that was going on and with helping resolve the issues I was facing. More

by MLH1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl- collision
Report | Print
Apr 01, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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