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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
775 Reviews
Call Service Center (414) 240-3748

775 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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June 30, 2023

Brian did an excellent job getting our vehicle in for service and taken care of in a timely manner. Thanks Brian! More

by MATTHEW_A_VAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Gordie Boucher Lincoln of West Allis responded

Matthew, Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again!

June 30, 2023

Great communication from them and convenient service! They had to order a part to solve the issue. But were able to use the loaner vehicle for almost a month while waiting. So there was no inconvenien More

by JB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Gordie Boucher Lincoln of West Allis responded

JB, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 27, 2023

I was at first told my mileage was too high for the courtesy pick up. I was upset as I travel 140 miles round trip daily and specifically changed to Gordie Boucher for their customer service. When th More

by SKFISCHER1
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 23, 2023

Excellent service delivery and quick service Also keeping me informed of what was Going on More

by TPAQUIN489
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2023 -

Gordie Boucher Lincoln of West Allis responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come!

June 23, 2023

I used the auto body department for a repair on my 2019 Nautilus. The service was excellent they took care of all my needs. Kudos to Skye Artrip for an enjoyable experience at Bouche. More

by RJBMKX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Miller alwayes there to help
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Jun 25, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis.

June 19, 2023

Great customer service! !! Everyone is very friendly and I would recommend my family as well. More

by GINA.MUELLER80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Gina, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 16, 2023

Dawn was fanstic. With her on my team I know I am in good hands. Than you, Dawn. More

by OMZE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kifah
Report | Print
Jun 17, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come!

June 16, 2023

Dawn was fanstic. With her on my team I know I am in good hands. Than you, Dawn. More

by OMZE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kifah
Report | Print
Jun 17, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that Dawn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

June 09, 2023

Everything went as promised. Pick up and delivery went perfectly and everyone I worked with was professional and very helpful. More

by PAT.BLUHM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : everyone i worked with was top notch
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Jun 10, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks, Pat, for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

June 09, 2023

Service was excellent, Nick Loth was a caring salesman! I trusted his feedback on time delay issues. More

by NALABREM
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Bomberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words for Nick, and for taking the time to leave us this wonderful feedback! Congrats on your new vehicle!

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