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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
775 Reviews

775 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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July 19, 2023

Had a damaged/flat tire on our 2023 Aviator; I was able to drop tire/wheel off and have a new one installed next day. Thanks for taking care of us. More

by ALSWAN1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez
Jul 19, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience for you and your Aviator!

July 18, 2023

Izayah had forgotten to schedule loaner vehicle. I had to reschedule appointment. Dawn Kelly came through for me. More

by JB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
Jul 19, 2023 -

Gordie Boucher Lincoln of West Allis responded

JB, Thank you for your very kind review. Dawn strives to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis.

July 18, 2023

Izayah had forgotten to schedule loaner vehicle. I had to reschedule appointment. Dawn Kelly came through for me. More

by JB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
Jul 19, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear Izayah, Dawn, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 18, 2023

Professional & business like environment. Descent employees in sales and service departments. Impressive shuttle drivers. Highly recommended More

by SWARAY.ABDUL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
Jul 19, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Abdul! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come!

July 17, 2023

Great location, with friendly faces greeting visitors at the front door. It was my first time using Gordie Boucher Lincoln and I felt very welcome and comfortable. I do highly recommend them and I will be r More

by FRODDERS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 15, 2023

I asked Mr. Izayah Martínez, to give me a call at 1:00PM to arrange for the delivery of my vehicle. After not hearing anything from,Mr. Martínez, I decided to ca More

by LGALINDO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Izayah Martinez
Jul 19, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Roy Reger, Service Manager 414-327-6000

July 11, 2023

Prompt and on time. Brian was warm and friendly. I have no issues returning to this dealership for more service. More

by JONKONINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, Jon, and for taking the time to leave us this wonderful feedback!

July 10, 2023

The best , easiest experience purchasing a car I’ve ever had . Everyone was so easy to work with !!! More

by MAMANBUDDHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

July 03, 2023

Service department was excellent. They did all they could ultimately help with my extended warranty. More

by BRBAUMLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your service experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

July 01, 2023

The service department at Gordie Boucher Lincoln has always been great to work with at all times. I trust them to do the work that is necessary and to do it in a timely manner. What more needs to be s More

by JJAEGER646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with Dawn and our team. We're glad to hear we delivered such a great experience!

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