Gordie Boucher Lincoln of West Allis - Service Center

Izahah was very knowledgeable and treated me with respect. Hats off to John in automotive who quickly evaluated my car and fixed it. respect. Hats off to John in automotive who quickly evaluated my car and fixed it. More

Always great friendly service, this is my third Lincoln. , same is true for my husband. Happy customers’ , same is true for my husband. Happy customers’ More

They have been great to work with in scheduling and servicing my Lincoln without any problems servicing my Lincoln without any problems More

I was graciously squeezed in without an appt since I was crunched for time. They got my car done so quickly too! crunched for time. They got my car done so quickly too! More

Izayah was fully transparent, and so kind, he kept me updated through the entire process, and dealership was very speedy and convenient! Highly recommend! updated through the entire process, and dealership was very speedy and convenient! Highly recommend! More

Worst dealership ever. I will never spend another penny at a boucher dealership ever again in my life! Sell you a truck with issues, 3 days after ownership the rear axle le I will never spend another penny at a boucher dealership ever again in my life! Sell you a truck with issues, 3 days after ownership the rear axle leaks, and they want you to wait 30 days for the “warranty” to kick in. Had to fight to get that fixed. And then, the motor starts having phaser issues. They give you a warranty, but make you wait almost 2 months to even diagnose it. Biggest crooks I’ve ever dealt with. They boucher network could have the exact truck I want, for the right price, and I would gladly go pay extra at another dealership just to not ever deal with the horrible service of these dealerships. Get your act together boucher, everyone else is making you look bad. Btw, fire dawn at the west allis Lincoln dealership, she is one of the worst service writers I’ve ever dealt with. She flat out lied to ford about when my truck was gonna be looked at. She told ford it would be the week after they talked the tech would get to look at it, and a few days prior I was told “well idk when we will get to look at it as we are already very backed up with vehicles so you’ll have to be patient”. By the way, I told the dealership I want my truck back as I could no longer be without it and it would be a day or so till I could get there. They scheduled a vehicle drop off at a location I wasn’t even at without my authorization or permission to get their loaner back. I was an hour away getting something for work and had to rush back to meet with them. Never again! More

I sound like a broken record. .. Without fail, Gordie Boucher Lincoln and the team have made my experience pleasant and seamless! The Gordie Boucher Lincoln team does go with you .. Without fail, Gordie Boucher Lincoln and the team have made my experience pleasant and seamless! The Gordie Boucher Lincoln team does go with you every mile! More

Very professional & helpful. Top notch service. They even cleaned our vehicle inside and out and filled up with gas. Top notch service. They even cleaned our vehicle inside and out and filled up with gas. More

Izayah provided great customer service. Service took longer than anticipated. Really liked the video provided by the mechanic. Service took longer than anticipated. Really liked the video provided by the mechanic. More

Excellent service as always Brian is great to work with. One of the main reasons we bought from this dealership One of the main reasons we bought from this dealership More