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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
793 Reviews
Call Service Center (414) 240-3748

793 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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November 07, 2023

Dawn was great. Working in such close quarters isn’t easy. She was very cheerful and accommodating More

by MAGGIE.BROWNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi Maggie, we're so glad you enjoyed working with Dawn! We will be sure to share your kind words with her! Please let us know if we can ever help you in the future.

November 04, 2023

Great service and communication. Always a pleasure going to Boucher. Can’t wait to see what the updated building will look like. More

by Nehrfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez
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Nov 09, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

November 03, 2023

Dawn ALWAYS makes my visit pleasant! She is always smiling, and answers EVERY question clearly. More

by JOSEPH.WITTMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi Joseph, we are glad that Dawn was able to provide you with such a great experience! If you're ever in need of more help, please let us know!

November 03, 2023

They did not do the tire rotation. not happy about that it was Supposed to be done More

by coachbusmike31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Roy Reger, at 414-327-6000 so that we can make this right.

October 26, 2023

Was courteous, was on time, work was completed to my satisfaction. SWA the value in the cost More

by jspurlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
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Nov 10, 2023 -

Gordie Boucher Lincoln of West Allis responded

We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

October 26, 2023

Randi was very friendly and helpful as all the service advisors are. I purchased my car at Boucher and will continue to service it there. More

by Robby J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randi Brockman, Izayah Martinez
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Nov 10, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi Robby, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

October 25, 2023

Service is always terrific - I have nothing negative to say here at all. Me and my car are both pleased. More

by sandydn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Gordie Boucher Lincoln of West Allis responded

We're happy to hear you enjoyed your service at our dealership. Feel free to reach out to us if you need anything. Have a wonderful day.

October 19, 2023

Great service! Came to my house and installed a battery. Would definitely use the service again. More

by rungemk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Gordie Boucher Lincoln of West Allis responded

We are confident you will always receive nothing but the best at our dealership. Your experience is our priority! We sincerely value your business and look forward to your next visit!

October 18, 2023

Even under construction the place is still what ever is possible to accommodate the customer. More

by hernandez1455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 12, 2023

I was very impressed with how they handled my situation. The problem was repaired and I am very pleased. More

by monaghankingt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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