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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
774 Reviews

774 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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December 28, 2023

Great Responsive Well done Good, great, well done, appropriate, communicated well, and easy to work with More

by LMONTEMURRO06
Recommend Dealer
Yes
Dec 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi there, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

December 28, 2023

Great quality service but it took 2 hours for an oil change. I'll be back More

by RLMURTHA
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Dec 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hello there, we appreciate you taking the time to leave us this feedback. We will use your comments to refine our efforts to better serve you moving forward.

December 27, 2023

Helpful, accommodating, great, trustworthy service We have been customers since 1990 And can't imagine doing business anywhere else. More

by geri.radaj
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Dec 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

December 23, 2023

Good service and very accommodating Need to get diet Dr Pepper for the waiting room, everything else was fine. More

by MICHAELJKROL1420
Recommend Dealer
Yes
Employees Worked With
Randi
Dec 27, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi Michael, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

December 23, 2023

The service was great. I felt valued. Special thanks to James and Dawn for keeping me posted about all the updates. Overall excellent customer service More

by JCISSE2014
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Dec 27, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2023

I brought my vehicle in regarding a check engine light the first time I came the original service person I dealt with made me wait 45 minutes just to schedule an appointment she avoided me like the plague More

by sjacock
Recommend Dealer
No
Employees Worked With
Randi
Dec 27, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi there, it is disappointing for us to hear that your experience was anything less than great. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Roy Reger, at 414-327-6000 so that we can make this right.

December 23, 2023

It was great. It was fast and easy service done at my job. And Antonio was nice and super professional More

by senriquez74
Recommend Dealer
Yes
Employees Worked With
Ebby
Dec 27, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Please let us know if we can ever help you in the future.

December 23, 2023

It was very convenient had a recall part installed at my job while I was at work. It was great, fast and easy. My mobile service man Antonio was nice and super professional. I was absolutely pleased. More

by senriquez74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ebby
Dec 27, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2023

Randi was extremely courteous and helpful. Antonio was also very polite and helpful. Good service More

by KANDACEJENNIFER
Recommend Dealer
Yes
Employees Worked With
Randi (customer service) and Antonio (mechanic)
Dec 27, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

December 18, 2023

It was Professional and the people were Personable. I cannot say enough about this dealership. Good service is difficult to find these days. And, the people I spoke with seemed happy. I hope Lincoln is More

by russ.willmann
Recommend Dealer
Yes
Employees Worked With
Randi
Dec 19, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi Russ, your satisfaction is important to us, so we want to sincerely thank you for choosing DEALER_NAME and we hope to see you again soon!

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