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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
774 Reviews

774 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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January 07, 2024

Technician seems to be more parts changer than diagnostic tech. Car was there for 5 days, we're told it was fixed, came to pick it up, same problem, another 5 days was fixed well. More

by hkbaker87
Recommend Dealer
No
Employees Worked With
Izayah Martinez, Izayah Martinez
Jan 12, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 07, 2024

I've had nothing but courteous and efficient service. Peace of mind that it's done right. More

by hanley3807
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Jan 12, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 07, 2024

I had a flat tire (again). They fixed it. It was a good, pleasant experience More

by coachwallack
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hello there, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

January 07, 2024

Great service I was very satisfied with my experience with Dawn Kelly and Boucher Lincoln. I was a little disappointed with not getting time of service updates while waiting for my vehicle. I was only in More

by FRODDERS2
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 07, 2024

Everyone was professional and friendly. Excellent customer service. In and out timely manner no delays. More

by TPERI40
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Mattison
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

January 07, 2024

Very good usually & only complaint this time was because of construction, that I wasn't warned of, the service lounge was cold because staff was using outside door right in lounge area. They should have had More

by Terri
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hello Terri, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 07, 2024

My engine cover was missing and my rear. Brakes and rollers were replaced with old ones and I just had new ones put on. More

by Justingaza
Recommend Dealer
No
Employees Worked With
Dawn Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Justingaza, we strive to make sure you have a 5-star experience. Please reach out to our SERVICE Manager, Roy Reger, at 414-327-6000 so that we can make this right.

January 07, 2024

Your organization was well managed and had exceptional employees, who did their jobs to the highest standards. More

by circaflp
Recommend Dealer
Yes
Employees Worked With
Dec 29
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, your wonderful feedback and rating mean a lot to us. We take pride in our work and are always happy to read reviews like yours. Thank you so much!

December 31, 2023

Great will always 👍 come back good service no complaints satisfied they are what u look for in a dealership More

by FGHARMON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
Jan 03, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2023

The service is always above great! The staff is knowledgeable and caring . It never is burden some to use any of the services . More

by maryrnmba
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Dec 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hello there, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

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