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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
828 Reviews
Call Service Center (414) 240-3748

828 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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May 05, 2025

Fast and friendly From start to finish the buying process was so good down till the day we picked it up great service More

by GLENWEHNER
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Mattison
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May 05, 2025 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

May 02, 2025

Service was very good. Price is reasonable. Everything I would expect from a luxury brand such as Lincoln. More

by CLEsteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

April 29, 2025

Very good Was satisfied with customer service and the process Had a warranty issue and was solved by your team More

by Cupe32
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Hernandez
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Apr 29, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

April 28, 2025

Excellent customer service and repair Excellent customer service and repair . Was able to schedule service on a timely fashion. Acknowledged me when I arrived. More

by GMYERS1
Recommend Dealer
Yes
Employees Worked With
AJ
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Apr 28, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

April 23, 2025

I received excellent assistance from Roberto. After my initial service was done we stopped in on the way back from a trip to Madison because I had a few questions. Roberto helped me out quickly a More

by mpkroes
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Hernandez
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Apr 23, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

April 21, 2025

Excellent customer service! I appreciate focused attention to what my concerns are and what my vehicle needs.i was informed about what my plan provides and any discounts I could More

by Dale L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

April 20, 2025

The best customer service. I appreciate the extra effort to identify if I had a warranty More

by ahmad.qawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis! Roy Reger Service Manager 414-327-6000

April 20, 2025

Not what it used to be I had a better experience when Brian Madison was running it More

by Madisongeorge55
Recommend Dealer
Yes
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Apr 20, 2025 -

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Roy Reger Service Manager 414-327-6000

April 19, 2025

AJ is great at desk with good explanations and updates - much appreciated. Thanks, would recommend More

by ThomasP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

April 14, 2025

Great Dealer! Kept me well informed the entire process. From reaching out from a web inquiry until the final sale. Would definitely do business with again. More

by toddmanf7
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Katrichis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

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