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Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,513 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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3161 S 108th St

West Allis, WI

53227

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Showing 1,513 reviews

November 06, 2022

Setting up an appointment for service was easy. Rental car lease very simple. Dawn called that billing found an error in our bill which was quickly remedied. Best service ever!!! More

by AFP513
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the name of the billing dept. representative
Nov 07, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis.

November 04, 2022

Horrible communication from the body shop and did not call us after having our vehicle for a week to tell us they didn’t have the part they needed and we could come get our vehicle. Was told that we must More

by JACIV2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Rakoczy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Matuszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Body shop
Nov 09, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Please give us a call to discuss further. Roy Reger, Service Manager 414-327-6000

November 04, 2022

Customer Service was great, work performed was horrible. My vehicle should have never left in the condition that it was in. It is taking 2 follow up trips to fix the poor workmanship. More

by ROB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please give us a call to discuss further. Roy Reger, Service Manager 414-327-6000

November 04, 2022

Great service and personal attention to my cars and their maintenance need’s . Service after the sale is valuable to us More

by DANTHEPLASTICMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Matuszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 28, 2022

Adam was great to work with, the whole process was seamless. Purchased a used 2019 Q7, the car was perfectly detailed. Have bought a lot of cars over the past few years and this was by far at the top More

by aksel1023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Bomberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Gordie Boucher Lincoln of West Allis responded

Here at Gordie Boucher Lincoln of West Allis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 28, 2022

Max DeMicco was an excellent saleperson to work with and made my purchase very enjoyable and seamless. I appreciated his expertise and knowledge of the Lincoln Corsair that I was interested in and that he More

by JOANDEERE
Recommend Dealer
Yes
Employees Worked With
Max Demicco
Oct 28, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Max and our team here at Gordie Boucher Lincoln of West Allis.

October 27, 2022

Once again Dawn was there to help me out. Came in with a engine light on. Dawn got me in right away and took care of the issue and made sure all the other things with the car were running rig More

by MICHAEL.MIDDLEMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Michael, for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

October 25, 2022

Adam was an amazing salesperson. He was polite, answered all of my questions (and I had a TON of questions) patiently guiding me through the maze of used vehicle selections. We have More

by DDLJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 25, 2022

They stand behind their commitment to satisfaction. Their customer service is top notch. I had a problem complained about the a job they did and they took care of the problem and rectified it. More

by georgewfulk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, George, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come!

October 24, 2022

Ryan is polite and informative. Explained services due and cost of parts and future services needed. More

by CRIVAS202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan he is new.
Oct 25, 2022 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

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