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Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,601 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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3161 S 108th St

West Allis, WI

53227

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Showing 1,601 reviews

August 02, 2023

Izayah was fully transparent, and so kind, he kept me updated through the entire process, and dealership was very speedy and convenient! Highly recommend! More

by Pik38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez
Aug 03, 2023 -

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Izayah met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come!

August 01, 2023

Adam was very professional and made buying a car simple and enjoyable. It was nice to work with someone that so knowledgeable on all of the different options of the vehicles. He was also very upfront and h More

by Karvy4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Matuszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Gordie Boucher Lincoln of West Allis are glad to have you as a customer.

August 01, 2023

Worst dealership ever. I will never spend another penny at a boucher dealership ever again in my life! Sell you a truck with issues, 3 days after ownership the rear axle le More

by FISHNFAB451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Roy Reger, Service Manager 414-327-6000

Aug 10, 2023 -

FISHNFAB451 responded

Hello Roy. I have talked with Joel about this matter. The issue will not be resolved and has been taken to a different dealer for a second opinion and is currently being worked on and fixed… WITHOUT having to tear down the engine to inspect my piston skirts. By the way, I reached out to the warranty company and there was zero record of them recommending this service in order to go forward with the repairs, only the cam phasers. I dropped my truck off on the 8th of august and I should have it back any day now, with nothing about needing to inspect the pistons

July 31, 2023

Adam was awesome. Fred was great. Easy transaction. Made me feel comfortable. I would highly recommend. More

by laidbackspike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Bomberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 27, 2023

There is a reason this dealer gets so many 5 star reviews, the experience is truly different. Jake in sales took the time to explain the details of Lincoln models and Mike sales manager was no pressu More

by DDUNNHARLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Bomberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jansen, Jake Victor
Jul 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

It's fantastic to hear that Jake and Mike provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gordie Boucher Lincoln of West Allis!

July 27, 2023

I sound like a broken record. .. Without fail, Gordie Boucher Lincoln and the team have made my experience pleasant and seamless! The Gordie Boucher Lincoln team does go with you More

by OMZE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kifah Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy , Izayah Martinez
Jul 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

July 26, 2023

Very professional & helpful. Top notch service. They even cleaned our vehicle inside and out and filled up with gas. More

by CWIESELMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

July 26, 2023

Izayah provided great customer service. Service took longer than anticipated. Really liked the video provided by the mechanic. More

by KWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
Jul 27, 2023 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to hear that Izayah provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 21, 2023

Excellent service as always Brian is great to work with. One of the main reasons we bought from this dealership More

by SDSOSINSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brian delivered such a great experience!

July 20, 2023

Tony Garbo is a great asset to Boucher Lincoln. Consummate professional and accommodating. Super experience. More

by FLYBOY724
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Garbo
Jul 21, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Tony delivered such a great experience! Please let us know if there's anything we can do to improve your visit in the future.

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