Gordie Boucher Lincoln of West Allis

Max was great, friendly and efficient. All questions were answered. Financing was fast. All good. All questions were answered. Financing was fast. All good. More

Finance did not go over documents as needed. General Manager was supposed to call me back a month ago and have yet to hear back from him. Terrible customer service. General Manager was supposed to call me back a month ago and have yet to hear back from him. Terrible customer service. More

My vehicle failed unexpectedly and Kifah and Joseph helped get me into a 2019 Subaru from their pre-owned lot. They listened carefully to my budget needs, preferences, and worked with me to get me on t helped get me into a 2019 Subaru from their pre-owned lot. They listened carefully to my budget needs, preferences, and worked with me to get me on the road quickly in a much more reliable car. In addition they took care of the return of my rental vehicle. I highly recommend this team, especially for busy people who need to get moving! More

I highly recommend Gordie Boucher Lincoln of West Allis. I just purchased my second vehicle from this dealership, the first one having been purchased back in 2013. Adam and the entire team, including the sa I just purchased my second vehicle from this dealership, the first one having been purchased back in 2013. Adam and the entire team, including the sales and finance managers, made the process smooth, seamless, and quick. Everyone involved was friendly and personable. Excellent communication. I received more-than-fair appraisals for my two trade-ins, and I couldn't be happier about the entire process. Thank you, Adam and team! More

Cheryl was fantastic with communicating everything that was going on and with helping resolve the issues I was facing. was going on and with helping resolve the issues I was facing. More

Appreciated the quality service and quick turnaround. Boucher Lincoln has made buying a Lincoln such a better experience than previous cars I've owned and I intend to stick with the brand! Boucher Lincoln has made buying a Lincoln such a better experience than previous cars I've owned and I intend to stick with the brand! More

The major plus to my visit was Izayah Martinez. He was wonderful. Very thorough and professional. He didn’t make off the cuff comments to me,as some of the other employees did. Had about 6 people s He was wonderful. Very thorough and professional. He didn’t make off the cuff comments to me,as some of the other employees did. Had about 6 people standing around staring at me as I pulled my car into the service center. I stopped as I got near another car parked there and no one guided me on how far to pull up or when to stop . They just stared. One older guy with gray hair barked out at me to “ pull up!” As to which I snapped back at him that it would be helpful if someone was guiding me (unless they just wanted me to hit the massive SUV parked diagonally in the path of where I was pulling up). When I got our,another service member met me at my car and told me,” don’t look so nervous.” I told him I wasn’t nervous and that I had a horrible migraine. Who makes comments like that to people? I had a bad migraine and then an awkward moment of people staring at me and not being helpful and them barking at me and making rude assumptions. I also had some sales guy ask me in the waiting room,”how much did you spend on your tattoos?” I’m sorry,but in what world do you think that’s your business or place to ask?” That’s my hard earned money that I used to pay for my artwork. Why is that something he felt was ok to ask about? Tacky. People there seemed a bit taken aback by my responses to them,but I am from Chicago and not from Wisconsin. Meaning I do not put up with people’s poor behavior and am not intimidated by the mostly male environment in an auto dealership. Izayah was the only reason I didn’t walk out. I hope they appreciate him and treat him properly,as there are plenty of other dealers of a much higher quality and service,that would treat him well. Don’t mess up with him; he’s the only thing you’ve got going for you right now. More

Greg was awesome and one of the best and easiest experiences I’ve ever had going to a dealership experiences I’ve ever had going to a dealership More

Needed a new car battery. Service quoted the cost of replacement. I decided to get it replaced. The tech came to my house to replace it. That was really convenient. When it ca Service quoted the cost of replacement. I decided to get it replaced. The tech came to my house to replace it. That was really convenient. When it came time to pay, they wanted to charge me more than I was quoted. Service manager said I was quoted the wrong battery. They should have noticed that before installation. And advised me of the difference. After much discussion, they ultimately let me have the battery they installed for the quoted price. More

Adam was an amazing salesperson to work with. He made the car buying experience so personable, relaxed and enjoyable not pressure based and anxiety filled as my previous car shopping experiences He made the car buying experience so personable, relaxed and enjoyable not pressure based and anxiety filled as my previous car shopping experiences have been. I was blown away by the difference! This is how car shopping should be!!! Thank you again Adam!! More