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Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,514 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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3161 S 108th St

West Allis, WI

53227

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Showing 1,514 reviews

June 06, 2023

Izayah and Mike G were fantastic. Mike couldn’t have done a better job and it’s clear why so many people love him More

by zackvandenhouten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izayah and Mike G
Jun 07, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 01, 2023

Brian squeaked this into his schedule and got it back to us next day. Much appreciated Brian! More

by MATTHEW_A_VAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Gordie Boucher Lincoln of West Allis responded

Matthew, Thank you for your very kind review. Brian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis.

May 30, 2023

Another amazing service experience at Gordie Boucher Lincoln! Dawn was very helpful and friendly. Mike Gessler is a top notch service technician, that I trust to work on my older Lincoln. Thank you! More

by Rob R
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gessler
May 31, 2023 -

Gordie Boucher Lincoln of West Allis responded

Rob, Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. Dawn, Mike, and our team appreciate your business and hope to see you again soon!

May 25, 2023

This is the second time I've chosen to do business with them because of their attention to detail, follow through and professionalism. I highly recommend this dealership. More

by LBURGARINO
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 25, 2023

Dawn Kelly is super helpful and easy to work with. She values customers and works hard to make sure they have what they need for their vehicle. More

by CELINA.MANDLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you, Celina. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis; we look forward to having you as a valued customer for many years to come.

May 24, 2023

Brian did a fine job. What a great deal on tires. The tires were at cost and there was a $100.00 rebate. More

by ROY.REGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

May 23, 2023

They took my car on time when I came in and finished it in a timely manner More

by RKRANCKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 22, 2023

Isaiah was outstanding throughout the entire process. The ability to assess quickly, get parts, have a loaner and fix in a timely matter was very professional. Isaiah was excellent with communicating w More

by MTHAASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
May 23, 2023 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 22, 2023

Technician, Nick, arrived on time and efficiently performed the recall service. Very courteous and professional. More

by KATHIVITAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kifah Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

May 18, 2023

Took almost 2 hrs to change oil, rotate tires, check fluid levels. Salesman seemed new, not real experienced. More

by CTHOM5537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Roy Reger, Service Manager 414-327-6000

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