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Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,515 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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3161 S 108th St

West Allis, WI

53227

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Showing 1,515 reviews

August 03, 2023

I was graciously squeezed in without an appt since I was crunched for time. They got my car done so quickly too! More

by NMATTHEWS481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
Aug 03, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 03, 2023

Max and Dave were very nice and professinoal. I will be bringing the back when it needs service.Max was very sharp on all the bells and whisles on the car. Thank again. . More

by GARYHART
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Matuszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Demicco
Aug 03, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Max and Dave here at Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

August 03, 2023

Gus was very knowledgeable and made me feel like a priority when purchasing my Lincoln. I’m confident he will answer all my questions when they arise in the future as it pertains to the plethora of fe More

by Cp2828
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Matuszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your experience with us! We're happy to hear it went well with Gus and we hope you enjoy your new vehicle. We truly appreciate your feedback!

August 03, 2023

Gus is so kind and helpful! Would refer anyone needing a vehicle to him. He asks the right questions and knows his inventory. Made it quick and easy. More

by KRISTIN.THRALL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Kristin, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Gordie Boucher Lincoln of West Allis are glad to have you as a customer.

August 02, 2023

Izayah was fully transparent, and so kind, he kept me updated through the entire process, and dealership was very speedy and convenient! Highly recommend! More

by Pik38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez
Aug 03, 2023 -

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Izayah met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come!

August 01, 2023

Adam was very professional and made buying a car simple and enjoyable. It was nice to work with someone that so knowledgeable on all of the different options of the vehicles. He was also very upfront and h More

by Karvy4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Matuszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Gordie Boucher Lincoln of West Allis are glad to have you as a customer.

August 01, 2023

Worst dealership ever. I will never spend another penny at a boucher dealership ever again in my life! Sell you a truck with issues, 3 days after ownership the rear axle le More

by FISHNFAB451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Roy Reger, Service Manager 414-327-6000

Aug 10, 2023 -

FISHNFAB451 responded

Hello Roy. I have talked with Joel about this matter. The issue will not be resolved and has been taken to a different dealer for a second opinion and is currently being worked on and fixed… WITHOUT having to tear down the engine to inspect my piston skirts. By the way, I reached out to the warranty company and there was zero record of them recommending this service in order to go forward with the repairs, only the cam phasers. I dropped my truck off on the 8th of august and I should have it back any day now, with nothing about needing to inspect the pistons

July 31, 2023

Adam was awesome. Fred was great. Easy transaction. Made me feel comfortable. I would highly recommend. More

by laidbackspike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Bomberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 27, 2023

There is a reason this dealer gets so many 5 star reviews, the experience is truly different. Jake in sales took the time to explain the details of Lincoln models and Mike sales manager was no pressu More

by DDUNNHARLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Bomberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Victor
Jul 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

It's fantastic to hear that Jake and Mike provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gordie Boucher Lincoln of West Allis!

July 27, 2023

I sound like a broken record. .. Without fail, Gordie Boucher Lincoln and the team have made my experience pleasant and seamless! The Gordie Boucher Lincoln team does go with you More

by OMZE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kifah Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy , Izayah Martinez
Jul 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

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