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Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,573 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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3161 S 108th St

West Allis, WI

53227

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Showing 1,573 reviews

February 03, 2025

I have been nothing but happy with my overall experience with Boucher Lincoln and especially Dawn Kelly! She has assisted me on numerous occasions with my new vehicle and goes out of her way to make sure w More

by JFELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe England
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Katrichis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Artrip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jansen
Feb 03, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that Dawn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

January 31, 2025

The hourly service rate is absolutely ridiculous. It cost me $200 to have someone tell me I have leaking hoses. Then charge me an environmental fee when no work was completed. More

by B
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Roy Reger Service Manager 414-327-6000

January 30, 2025

The stars were in alignment the day we chose to walk into the dealership and met Adam. He treated us like VIP’s, was the perfect blend of being down to earth, professional, and patient. I never thought More

by Wendi
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much, Wendi, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gordie Boucher Lincoln of West Allis! Joe England General Sales Manager 414-327-6000

January 24, 2025

Very happy with my experience of buying a new vehicle from the boucher group. I will recommend others to the boucher group. Dew to the great people that work their. More

by Shawn kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Bomberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Matuszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Minshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Artrip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jansen
Jan 26, 2025 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

January 21, 2025

Service department does not return calls in a timely manner Technician did not perform services checked off on the work sheet More

by SENDTOSTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Gordie Boucher Lincoln of West Allis responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Roy Reger Service Manager 414-327-6000

January 20, 2025

We have purchased two vehicles from here. And would highly recommend it for its great service. More

by PLEHOUILLIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roy Reger Service Manager 414-327-6000

January 17, 2025

Always great service at Gordie Boucher. Big thank you to Pat, Roy and Aj for helping us through some tough mechanical issues and relieving some of the stress that comes with it. More

by s.zanzig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

January 16, 2025

Had to go there 3 times when it should have been once. They did compensate me for my troubles but the problems should have not happened More

by KSTEGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Gordie Boucher Lincoln of West Allis responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Roy Reger Service Manager 414-327-6000

January 11, 2025

Excellent support and follow through. Service is very professional and works on a problem until the customer is satisfied. More

by scapardine
Recommend Dealer
Yes
Employees Worked With
Mike Jansen
Jan 13, 2025 -

Gordie Boucher Lincoln of West Allis responded

We are so glad that Mike and our service team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Joe England General Sales Manager 414-327-6000

January 11, 2025

Brian was extremely helpful and very patient when answering my many questions. His communication and follow through during the process was excellent and made my experience stress free. More

by scapardine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Schwanke
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Katrichis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jansen
Jan 13, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Brian our team can assist you with in the future, please let us know. Joe England General Sales Manager 414-327-6000