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Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,515 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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3161 S 108th St

West Allis, WI

53227

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Showing 1,515 reviews

January 07, 2024

I've had nothing but courteous and efficient service. Peace of mind that it's done right. More

by hanley3807
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Jan 12, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 07, 2024

I had a flat tire (again). They fixed it. It was a good, pleasant experience More

by coachwallack
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hello there, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

January 07, 2024

Great service I was very satisfied with my experience with Dawn Kelly and Boucher Lincoln. I was a little disappointed with not getting time of service updates while waiting for my vehicle. I was only in More

by FRODDERS2
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 07, 2024

Everyone was professional and friendly. Excellent customer service. In and out timely manner no delays. More

by TPERI40
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Mattison
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

January 07, 2024

Very good usually & only complaint this time was because of construction, that I wasn't warned of, the service lounge was cold because staff was using outside door right in lounge area. They should have had More

by Terri
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hello Terri, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 07, 2024

I received prompt and courteous information from the salesperson. Throughout my experience I never felt pressured, just welcomed as a customer. It was a very pleasant experience. More

by SUZEMDALTON
Recommend Dealer
Yes
Employees Worked With
Fred Bomberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bomberg
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hello there, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2024

My engine cover was missing and my rear. Brakes and rollers were replaced with old ones and I just had new ones put on. More

by Justingaza
Recommend Dealer
No
Employees Worked With
Dawn Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Justingaza, we strive to make sure you have a 5-star experience. Please reach out to our SERVICE Manager, Roy Reger, at 414-327-6000 so that we can make this right.

January 07, 2024

Your organization was well managed and had exceptional employees, who did their jobs to the highest standards. More

by circaflp
Recommend Dealer
Yes
Employees Worked With
Dec 29
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, your wonderful feedback and rating mean a lot to us. We take pride in our work and are always happy to read reviews like yours. Thank you so much!

December 31, 2023

Great will always 👍 come back good service no complaints satisfied they are what u look for in a dealership More

by FGHARMON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
Jan 03, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2023

Rob was excellent to work with. When we arrived at the dealer lot we walked around and I found the two vehicles that interested me the most. We walked to the sales center Rob was More

by Krystle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Rakoczy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Krystle, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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