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Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,515 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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3161 S 108th St

West Allis, WI

53227

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Showing 1,515 reviews

February 08, 2024

All right ? ? We're very impressed with your customer service. Keep up the good work. See you next time! More

by lskillberg
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Feb 09, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. If you're ever in need of more help, please let us know!

February 07, 2024

Brian was excellent to work with! His care and service for me was exceptional. I appreciated the time he gave me explaining everything and making me comfortable. Outstanding job! More

by EWJJ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we're so glad you enjoyed working with Brian! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

February 06, 2024

Dawn took excellent care of me. They drove me home but James the next day was supposed to pick me up and he did not. Although Dawn gave him the piece of paper first thing in the mor More

by SASSYSUSY
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Feb 07, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

February 06, 2024

Very friendly, very helpful and polite. Everyone was very professional and kept me informed of what was going on. More

by KETTERS
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Mattison
Feb 07, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 07, 2024 -

KETTERS responded

I look forward to doing business Gordie Boucher again!

February 04, 2024

They were very kind and set me up with a loaner while my car was having maintenance. I appreciated the call from the mechanic before and after the work was done on my car. Everyone was very helpful and frie More

by Ninabuenrostro
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Feb 05, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gordie Boucher Lincoln!

February 04, 2024

Treated well from first phone call to in person meeting. Short waiting room time. Received a ride home and pick up after work was performed. This included a video of the multi-point inspection done on my ve More

by krukarg
Recommend Dealer
Yes
Employees Worked With
Randi
Feb 05, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Krukarg, it is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!

February 03, 2024

Excellent and prompt service Everything promised was completed and mentioned that the vehicle was in good condition More

by M.ZIINO
Recommend Dealer
Yes
Feb 05, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!

February 03, 2024

Great service and friendly staff. Nice and easy process on my trade and my new purchase More

by BROMEZA
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Mattison
Feb 05, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Bromeza, we are happy to know that you had such a positive experience with our team. Please let us know if we can ever help you in the future. Wish you a happy and safe driving!

February 01, 2024

Randi is amazing. She's very helpful and goes above and beyond! Randi really went out of her way to help me, I appreciate her. More

by cleanitAmy4
Recommend Dealer
Yes
Employees Worked With
Randi
Feb 02, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! We're looking forward to your next visit with us!

January 31, 2024

We have to bring the car back in. ..taking your time and ours. The issue with the front drivers seat should have been addressed when the supposed 'test drive' was done. Now we are sche More

by JH4cash
Recommend Dealer
No
Employees Worked With
Izayah Martinez, Izayah Martinez
Jan 31, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Roy Reger, at 414-327-6000 so that we can make this right.

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