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Gordie Boucher Lincoln of West Allis
West Allis, WI
1,516 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 1,516 reviews
May 05, 2024
Right now with the remodeling it's not very pleasant. Also I had to be without a car cause the part took 5 days to even get there and I couldn't get my rental till the shop started work on my car. Dawn Also I had to be without a car cause the part took 5 days to even get there and I couldn't get my rental till the shop started work on my car. Dawn Kelly was very helpful but the girls that greet u were very stand-offish. All-in-all the service was very good. My car was fixed promptly after the part came in and AJ in service dept. Was also very pleasant. More
by nanasdugan
Verified CustomerEmployees Worked With
May 04, 2024
Very Professional, attention to detail, timely work, The ladies in the office also are very courteous and kind ladies in the office also are very courteous and kind More
by manardjones
May 03, 2024
Terrible saleman! Upset when I wouldn’t purchase the car from him. Hung up in my face. I will never purchase a vehicle from Gordie! Upset when I wouldn’t purchase the car from him. Hung up in my face. I will never purchase a vehicle from Gordie! More
by Limax27
April 30, 2024
Gordie team was very helpful and professional. The team was helpful on finding help on servicing my car. The team was helpful on finding help on servicing my car. More
by JTITRA
April 30, 2024
Dawn always has welcoming energy. Every time my car needs service she is quick to respond, professional and resourceful. She's personable and kind. When I'm not working with Dawn the Every time my car needs service she is quick to respond, professional and resourceful. She's personable and kind. When I'm not working with Dawn the standard of customer service isn't at its best. More
by WILLISQUANEKA
Employees Worked With
April 29, 2024
They are the best of the best . Always great customer service and are always upfront about cost for repairs. We wouldn' t go anywhere else for repairs or buying vehicles. We tell ev Always great customer service and are always upfront about cost for repairs. We wouldn' t go anywhere else for repairs or buying vehicles. We tell everyone how great they are sales and service. More
by Rosco
April 26, 2024
I was given incorrect information when making the appointment as well as when I arrived incorrect information was then given. Improper diagnosis on lower oil pan, was told that it was rusted through appointment as well as when I arrived incorrect information was then given. Improper diagnosis on lower oil pan, was told that it was rusted through and dripping, upon further inspection, was not rusted through the drain cap was not tightened and was leaking through there. More
by Estaban111
Employees Worked With
April 26, 2024
Adam was great. He did everything he said he would. Good transaction we had. It was a pleasure working with him. He did everything he said he would. Good transaction we had. It was a pleasure working with him. More
by Mike
Employees Worked With
April 24, 2024
car was repaired beautifully where couldn’t even tell it was in an accident. on time and on budget was in an accident. on time and on budget More
by ROB
April 18, 2024
Fast and friendly service from start to finish! Even the follow up after receiving the vehicle to ensure it was running with no issues let’s you know they care. Even the follow up after receiving the vehicle to ensure it was running with no issues let’s you know they care. More
by Frivera0370
Employees Worked With
AJ and Roy great job!!
