Back

Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,573 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
Contact Dealership

3161 S 108th St

West Allis, WI

53227

Directions

By Type

Showing 1,573 reviews

December 27, 2019

No tire pressure checking You are supposed to check the tire pressure when doing the oil change with tire rotation. But when I got the car after the service, the tire pressure More

by lijurajan05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember the name
Dec 27, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your feedback. If you would like to discuss this further, please contact our Service Manager, Roy Reger, at 414-327-6000.

December 24, 2019

New tire Arrived at the dealership with a flat tire. Questioned if I could have the tire replaced the same day. They said yes. Would take about 2 hours. I was More

by smoknbutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remeber the employees name
Dec 26, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing!

December 24, 2019

Great experience. Kept on the scheduled. Service dept. kept in mind my requests. Everything that was mentioned was completed. Appt. Was made. Confirmed the morning of time of pick up & return. My car was More

by Sheljmag
Recommend Dealer
Yes
Employees Worked With
Greg Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Management, Service, Car porter people, All make up a great team.
Dec 26, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to write this review! We are glad you had a positive experience with our Service Department.

December 24, 2019

Purchase Nick L was wonderful, follow up from the very start of my car search 3 months ago. Very thorough, friendly, and of course patient. Love our new vehicl More

by KAITDRISCOLL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Gordie Boucher Lincoln of West Allis responded

It is great to hear Nick was able to make your experience with us a good one! Enjoy your new ride!

December 23, 2019

Happy New Nautilus owner. I'm recently bought a new 2019 Lincoln Nautilus from Max DeMicco and was very happy with my service and outcome. Easy dealing with both Max and Mike More

by grovebsg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Demicco
Dec 26, 2019 -

Gordie Boucher Lincoln of West Allis responded

Congratulations on your new 2019 Lincoln Nautilus! At Boucher, we strive to give each customer the best possible car buying experience, and it sounds like Max and Mike were able to do just that!

December 21, 2019

New purchase First time I purchased a Lincoln...the sale manager Mike step up and beyond to make sure that we’re very satisfied.... I buy a new car every 3 years t More

by PUTTERSTKG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very great sales man....will recommend him to my friends and family
Dec 26, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing about your positive experience with us while purchasing your new Lincoln! It is gratifying to hear that both Mike and Greg were able to assist you! Please let us know if there is anything else we can assist you with moving forward!

December 21, 2019

First Lincoln Our sales rep Nick Loth was very attentive and responsive though out the whole process. I also enjoyed working with him on a personal level. More

by jmontoure
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the review! We are glad Nick was able to be responsive and informative throughout your whole purchasing process. We hope to see you again in the future! Enjoy your first Lincoln!

December 21, 2019

Friendly and efficient staff Thanks to Gus Hollo on getting a coupon cleared for service , the writers i spoke with entering the shop and most of all Richard Lopez (tech) who perf More

by mbrackett46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Hollo, Richard Czebotar, female writer who helped submit a front seat issue to lincoln (dont remember her name ).
Dec 26, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your feedback! At Boucher, we strive to make every customer experience with us a positive one, and it sounds like Gus and Richard were able to do just that!

December 19, 2019

Cash purchase of used car I was doing a cash purchase of a used car - very straight forward. My complaint is that I had the first appointment in the morning - as I had to get More

by AGMRN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Schwanke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you for bringing this to our attention. Unfortunately, we are unable to find your name in our system but we would like to discuss the situation you are describing in more detail. Please contact our Used Car Manager, Joe England, at 414-327-6000. We hope that you will give us another chance in the future.

December 19, 2019

quick and thorough. An unexpected issue which was resolved in short order. Thank you. Five stars. The fix was expensive but they worked with me on it. Thanks again. More

by TDOYLE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont know names except Kent Jacobson who's always hepfull and orchestrated the fix but thanks to all involved.
Dec 19, 2019 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the five-star review! Please let us know if there is anything else we can assist you with moving forward!

...
144
...