Gordie Boucher Lincoln of West Allis

Visit was for 2 recalls. The repairs did not take as long as estimates which was appreciated. Another recall was identified but parts were not available to address it. # of recalls is a concern. Is qu long as estimates which was appreciated. Another recall was identified but parts were not available to address it. # of recalls is a concern. Is quality slipping? More

Service staff are very kind, patient, and professional. They work diligently to understand your needs and meet them. My vehicle is kept clean and protected while service work is performed. They work diligently to understand your needs and meet them. My vehicle is kept clean and protected while service work is performed. More

I have been with Gordie Boucher for many years and have always had wonderful service both by my sales person Greg Miller and have worked with several of the service advisors as well and have always been tr always had wonderful service both by my sales person Greg Miller and have worked with several of the service advisors as well and have always been treated fairly and honestly and have referred others to them as well. More

I came in with the goal to trade in my pickup truck and find something of value on the lot, with no money coming out of my pocket. Max Demicco was very helpful getting my trade-in valued, and finding the r find something of value on the lot, with no money coming out of my pocket. Max Demicco was very helpful getting my trade-in valued, and finding the right used vehicle quickly. A small issue occurred with my gas cap, and Kent Jacobsen (along with Max) helped get it squared away for free, and gave me a loaner while it was being fixed. Top-notch service all around! More

From the time I inquired about the 2013 Honda Accord, I was kept abreast of the progress so I knew when it was available for purchase. Thank you! was kept abreast of the progress so I knew when it was available for purchase. Thank you! More

The Service Advisor greeted me immediately as I drove in and wrote up the order immediately and showed me where the waiting lounge was, even though I have been a customer for several years but he made sure and wrote up the order immediately and showed me where the waiting lounge was, even though I have been a customer for several years but he made sure I knew where it was anyway. They had my vehicle in to start the service shortly after i went to the waiting lounge. Service was prompt, complete and my automobile was washed as part of the service. All service greeters had their face masks on and on properly which was comforting to see. I was impressed with all facets of the visit to Boucher Lincoln. ****Just one added note regarding health safety at Boucher Lincoln: I found the service department employees to all be following the Virus health guidelines but when I walked onto the sales floor it was totally different standards. Some sales personnel had no face mask at all visible; some had them on but didn't cover their nose so therefore were ineffective and maybe 2 or 3 was wearing a face mask properly. The Sales floor employees lack of health standards were disturbing. More

Adam was amazing! He was so helpful with the full process from test drive to delivery! I'd highly recommend him for all your new / used car needs. process from test drive to delivery! I'd highly recommend him for all your new / used car needs. More

Service department did a great job. Ken was excellent and the pick up service was great. Will bring my car back for service. Gordie Boucher always treats me right!!!!!! the pick up service was great. Will bring my car back for service. Gordie Boucher always treats me right!!!!!! More

Excellent Experience! We had purchased an MKZ in Florida in February and drove it back home to West Allis. We took it in for a complete inspection and routine service. That We had purchased an MKZ in Florida in February and drove it back home to West Allis. We took it in for a complete inspection and routine service. That experience was terrific. In August we were in the market for another Lincoln and went back to see what was available. We had the pleasure of working with Max Demicco who was extremely helpful. We purchased an MKC with all the bells and whistles we wanted. Max showed us everything pointing out the similarities and differences between our MKZ and the MKC which was very helpful. We look forward to working with Max and Boucher Lincoln for all of our service and purchase needs in the future. More

The best ever Greg Miller sold me our first Lincoln years ago and it was certainly not a one and done. He kept in contact with us and visited us each time we came i Greg Miller sold me our first Lincoln years ago and it was certainly not a one and done. He kept in contact with us and visited us each time we came in for servicing. It took 8 years, but he was just as great when we were ready to purchase a new one. Wonderful guy. More