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Gordie Boucher Lincoln of West Allis

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.7
1,549 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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3161 S 108th St

West Allis, WI

53227

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Showing 1,549 reviews

January 21, 2025

Service department does not return calls in a timely manner Technician did not perform services checked off on the work sheet More

by SENDTOSTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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January 20, 2025

We have purchased two vehicles from here. And would highly recommend it for its great service. More

by PLEHOUILLIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roy Reger Service Manager 414-327-6000

January 17, 2025

Always great service at Gordie Boucher. Big thank you to Pat, Roy and Aj for helping us through some tough mechanical issues and relieving some of the stress that comes with it. More

by s.zanzig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

January 16, 2025

Had to go there 3 times when it should have been once. They did compensate me for my troubles but the problems should have not happened More

by KSTEGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Gordie Boucher Lincoln of West Allis responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Roy Reger Service Manager 414-327-6000

January 11, 2025

Excellent support and follow through. Service is very professional and works on a problem until the customer is satisfied. More

by scapardine
Recommend Dealer
Yes
Employees Worked With
Mike Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Gordie Boucher Lincoln of West Allis responded

We are so glad that Mike and our service team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Joe England General Sales Manager 414-327-6000

January 11, 2025

Brian was extremely helpful and very patient when answering my many questions. His communication and follow through during the process was excellent and made my experience stress free. More

by scapardine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Schwanke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Katrichis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Brian our team can assist you with in the future, please let us know. Joe England General Sales Manager 414-327-6000

January 09, 2025

People are very nice and really got my vehicle back to me with everything fix More

by lipsonw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. AJ and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

January 05, 2025

Rob did a great job of getting us up to speed on our new Lincoln. The team at Boucher Lincoln worked to overcome obstacles to making the deal. More

by MATT.HIRN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Rakoczy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Matuszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Katrichis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Gordie Boucher Lincoln of West Allis responded

Matt, Thank you for sharing your experience with us! We're happy to hear it went well working with Robert and truly appreciate your feedback. Joe England General Sales Manager 414-327-6000

January 04, 2025

Best dealer service and service done fast as well too love this place for my car More

by Nunululushushu2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

January 03, 2025

Dawn was extremely helpful as it was my first time at that location. The waiting area was one of the best I have ever seen. They even did a car wash that included doing my mats. I will continue to use th More

by gstelma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. Dawn and our team appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

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