Gordie Boucher Ford of Menomonee Falls - Service Center

service work initial oil change. This was the initial oil change and everything went well. Appointment was on time and took about one hour to complete. I have no complaints This was the initial oil change and everything went well. Appointment was on time and took about one hour to complete. I have no complaints More

Always a pleasure to have my vehicles serviced at Boucher Fo I have been having my vehicles serviced at Boucher Ford for many years & am very pleased. The service department has always treated me right. I have I have been having my vehicles serviced at Boucher Ford for many years & am very pleased. The service department has always treated me right. I have bought cars from Jeff Schwister who has always been great to deal with. I will continue to do business with Boucher Ford. More

Going beyond I would like to say thank you to Charles forgoing beyond and getting my service scheduled in on a last minutes notice. He was very helpful and always I would like to say thank you to Charles forgoing beyond and getting my service scheduled in on a last minutes notice. He was very helpful and always going the extra mile. I will continue my service as well as refer Boucher Ford to others. Thank you again Charles you made my vacation pleasant. More

Helpful rep and very knowledgeable Tim Nolan helped me out with the purchase of my new 2019 Ford F150. He was very easy to talk with and extremely knowledgeable and helpful when it came Tim Nolan helped me out with the purchase of my new 2019 Ford F150. He was very easy to talk with and extremely knowledgeable and helpful when it came to my list of questions. Would definitely recommend him and Gordie Boucher Ford More

Fast Friendly Service I have always taken my 2011 Ford Focus to Gordie Boucher for service since I bought it there new in March of 2011. They know my car and they know me I have always taken my 2011 Ford Focus to Gordie Boucher for service since I bought it there new in March of 2011. They know my car and they know me. They are always fast and efficient and are sure to explain to me any problems or recommendations they have with my car. I also buy my tires there because they have a great selection at reasonable prices. More

Just went in for the "Works" service. The "Works" provides a mini inspection of all critical points under the hood. This was the first time my 2010 Sport Trac was serviced by this Ford d The "Works" provides a mini inspection of all critical points under the hood. This was the first time my 2010 Sport Trac was serviced by this Ford dealership. The service techs did a good job checking for issues. They found that the fuel filter needed to be replaced. I've had another vehicle serviced here with full sanctification. More

Oil Change Everyone is always very nice and accommodating when I call and my schedule. The service guys are always very friendly and let me know what's going on Everyone is always very nice and accommodating when I call and my schedule. The service guys are always very friendly and let me know what's going on with my car. When I ask questions they answer them. More

I’ve always been satisfied. This is the first dealership that I can honestly say cares about their customers. They are honest and extremely affordable. The technicians know what This is the first dealership that I can honestly say cares about their customers. They are honest and extremely affordable. The technicians know what they are doing unlike other dealerships. Will continue to bring my business to both Boucher ford and Chevrolet. More

2013 Ford Escape rear brake service Very clean facility and waiting room, knowledgeable service advisor (Robert K.), and they are cost competitive using their service coupon. No pressur Very clean facility and waiting room, knowledgeable service advisor (Robert K.), and they are cost competitive using their service coupon. No pressure to purchase additional services either. Work done was done in a timely manner. More

Service Work The service on my 2017 Explorer was completed quickly and on-time, thank you. The disappointment I have wasn't with my sales person, but with the peo The service on my 2017 Explorer was completed quickly and on-time, thank you. The disappointment I have wasn't with my sales person, but with the people who closed the sale. I was offered lifetime oil changes, for a fee at the time of closing. I specifically ask, "is this for as long as I own the truck." He replied, "absolutely." My wife was their and confirmed the statement. However when I received the service book it contained only 7 oil change coupons. I've ask two service department workers about my concern and they've both replied differently. One said, "you need to contact your sales person," the other said, "we wouldn't offer lifetime oil changes, you could come every month for free oil changes." Instead of addressing my concern, they dismissed it. I've purchased 3 vehicles from Gordie Boucher Ford and if they don't honor their employees commitment, it will be my last. More