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Gordie Boucher Ford of Menomonee Falls
Menomonee Falls, WI
1,613 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,613 reviews
March 30, 2024
I purchased a 2024 Ford Explorer ST from this dealership. Emil English was my sales rep. The guy is, perhaps the hardest working sales rep I've ever dealt with. If he couldn't give me an answer to my questio Emil English was my sales rep. The guy is, perhaps the hardest working sales rep I've ever dealt with. If he couldn't give me an answer to my question, he literally RAN to get me one. Never once did I feel pressured to make a deal. The first offer they gave me was right on my price point and they gave me exactly what I wanted in my trade-in. Everyone seemed focused on customer satisfaction and I never felt like I was just a sales commission. More
by jzillc
March 28, 2024
Had a nagging electrical problem. West Bend Gordie tried several things but would not listen to customers' recommendations. Menomonee Falls checked everything west bend did, listened West Bend Gordie tried several things but would not listen to customers' recommendations. Menomonee Falls checked everything west bend did, listened to my recommendations, and, at least so far, they seem to have resolved my issue. More
by Ellefsons
March 28, 2024
I really enjoy Gordie Boucher Ford dealership,. I tried the other dealership when I first purchased my ford vehicle and I wasn't satisfied with the service of appointment setting but immediately wh I tried the other dealership when I first purchased my ford vehicle and I wasn't satisfied with the service of appointment setting but immediately when I arrived at Gordie Boucher I was pleasantly pleased with the service and hospitality. More
by e_aoneal
Employees Worked With
Micheal
March 28, 2024
I would rate Gordie Boucher Ford of Menomonee Falls as one of the best dealerships I have interacted with in the search for my new F150 purchase. There was no pressure, everyone I dealt with was very pro one of the best dealerships I have interacted with in the search for my new F150 purchase. There was no pressure, everyone I dealt with was very professional, friendly and responsive. More
by timothy.kenney
Verified CustomerMarch 25, 2024
Originally appointment scheduled for oil change and recall. Appointment was rescheduled by service dept due to time constraints. Car was dropped while shore was open the day before the new appt. Servic recall. Appointment was rescheduled by service dept due to time constraints. Car was dropped while shore was open the day before the new appt. Service advisor Robert wouldn't check us in made us fill out envelope for key drop. Didn't go above and beyond to help us. Then we picked up the vehicle after Mauricio called and he said we could it's leave. Realized my husband didn't pay for oil change. Called back and the oil change wasn't completed at all. The maintenance light does come on for oil change. I had to drive the vehicle all the way back. Even if the oil change wasn't in the order that was changed by the service dept someone should have noticed the oil change reminder coming on and called to ask me. Mauricio did complete and did not charge us for the inconvenience which we appreciated but maybe need to make sure it doesn't happen to other customers. More
by mobugjanusz
Employees Worked With
Mauricio Morales
March 23, 2024
The staff was very friendly and knowledgeable and answered all my questions. Was kept up to date with the whole process and helped to make it a very enjoyable experience answered all my questions. Was kept up to date with the whole process and helped to make it a very enjoyable experience More
by matski71
March 23, 2024
Very kind and understanding Very kind and understanding, KATIE get the job done ? and explain everything to you about your car, if you have a problem with your car or not.. KATIE get the job done ? and explain everything to you about your car, if you have a problem with your car or not.. More
by Redpearl
Employees Worked With
KATIE
March 21, 2024
Appreciated the quickness I always enjoy the services. I also appreciated them picking up the vehicle. Saved me a lot of time I also appreciated them picking up the vehicle. Saved me a lot of time More
by Rel3316
