Gordie Boucher Ford of Menomonee Falls

Extremely efficient and professional This is the first time I purchased a vehicle where I wasn't stressed out after it was over. I was extremely impressed in how quick and smooth the who This is the first time I purchased a vehicle where I wasn't stressed out after it was over. I was extremely impressed in how quick and smooth the whole transaction took. In two days, I found a vehicle on line. I was contacted 5 minutes after my inquiry by Emil English after I inquired about a vehicle in their inventory on line. I was really impresses with Emil's efficient manner in getting everything done so quickly. He even came in on his day off to complete the sale. The entire experience at Gordie Boucher in Menonomee Falls was fabulous and I now own a 2016 Ford Explorer Sport and absolutely LOVE it! I would definitely recommend everyone to go there if you are serious about about purchasing a vehicle. More

I'll call you right back I reached out to Boucher Nissan and spoke to a salesperson who after some research and discussion referred me to Tony (Anthony) at Boucher Ford. We s I reached out to Boucher Nissan and spoke to a salesperson who after some research and discussion referred me to Tony (Anthony) at Boucher Ford. We spoke that night after I got off work and Tony told me "you will be the first person I'll call in the morning." I waited until 11:00AM and decided to call him. Of course his cell voicemail was full and he did not have a mailbox at the dealership. I received a text shortly after from his cellphone asking me for the VIN on my trade and what Ford I was looking at. I stupidly continued the text message conversation. I told him I did not select a Ford from Boucher. After I texted him the info for my trade-in he did not even return my text. I then texted "am I gonna get a call" to which he replied he would call me in 10 minutes. An hour and 30 minutes later he finally calls me. Takes down what I am looking for then tells me he will call me back in 10 minutes. Two hours and 30 minutes later I leave work and have to call him. He actually picks up and tries to sell me a truck $6K more than what I am about to pick up (same model). I told him that I have an offer $6k less than what he is trying to sell me. He looks up the dealership and supposedly finds the truck then tells me he is going to call me back in 5 minutes. He never calls of course. One hour later he pulls my credit at 4 banks. He was supposed to wait to run my credit. I call the dealership and speak to Tim (sales manager) and direct him to stop pulling my credit and that I do not want any further contact from Tony. Tim assured me he will go into his financing office and stop my credit from getting run and let Tony know. Less than 3 minutes later Tony texts me and says that he is sorry he couldn't help and then tells me my credit was declined which I was already approved at my bank. It seemed like a last jab because I reported my concerns to his sales manager. I will never shop at a Boucher dealer ever. I would recommend the same. More

great purchase experience! we purchased a nice used vehicle from Justin. the deal went well and they took care of a small problem on the vehicle even after we bought it. very ha we purchased a nice used vehicle from Justin. the deal went well and they took care of a small problem on the vehicle even after we bought it. very happy with our experience here! thanks again! More

Incredible salesmanship I and my wife had two leased vehicles and we wanted to consolidate down to one vehicle to save us money. Justin, our sales rep did a phenomenal job wi I and my wife had two leased vehicles and we wanted to consolidate down to one vehicle to save us money. Justin, our sales rep did a phenomenal job with product presentation as well as the sales process. We had planned to see Tom fisher who went to another dealership but justin made our schedule work within his on short notice. He helped us from point a to the end and did an excellent job on selling us the vehicle and answering all our questions! Overall a great experience More

A Sweet New 2016 Mustang! I have been a customer of Boucher Ford since 2007 and just picked up my fifth new Ford, a 2016 Mustang convertible. My Ford sales team includes Jeff I have been a customer of Boucher Ford since 2007 and just picked up my fifth new Ford, a 2016 Mustang convertible. My Ford sales team includes Jeff Samp, Tim Nolan and Joe Jubran and I enjoy dealing with them. I have recommended this dealership to friends who are also completely satisfied. With the quality of the Ford brand, my service work has been pretty minor, but the service team continues my terrific service. They are always ready when I need them. I would highly recommend Boucher Ford in Menomonee Falls, WI., and am proud to call them my Ford dealer. More

Great Buying Experience I went in looking to purchase a new Ford Escape, initially visited without scheduling an appointment. I was approached by Tom who asked me some questi I went in looking to purchase a new Ford Escape, initially visited without scheduling an appointment. I was approached by Tom who asked me some questions as to what I was looking for and what features I wanted. After that, he checked stock on both the Falls location and other Ford dealerships. We ended up finding one that was at a different dealership, and were able to get it transferred in by the next day. Went back in a couple of days later, and drove out in a new Escape. More

Highly Recommend. Terry was the salesman that sold me a new Ford Escape. He was very good at answering all of my questions. I had a very positive experience. Terry was the salesman that sold me a new Ford Escape. He was very good at answering all of my questions. I had a very positive experience. More

"Experience Redeemed" Joe Jubran turned a lemon of a past experience into lemonade! Enjoying my new 2015 Escape, and now working with Gordie Boucher. Thank you for provi Joe Jubran turned a lemon of a past experience into lemonade! Enjoying my new 2015 Escape, and now working with Gordie Boucher. Thank you for providing professional customer service and solid product. More

highly recommend We highly recommend Tom at Boucher ford to anyone in the market for buying a new vehicle.We love our new Ford F-150 and will definitely go back to Bou We highly recommend Tom at Boucher ford to anyone in the market for buying a new vehicle.We love our new Ford F-150 and will definitely go back to Boucher and ask for Tom or Milan when buying our next vehicle.Tom was very detailed in explaining everything our new truck has to offer and made sure we left with no questions.Very friendly and helpful! More

Love my ford Have bought and leased vehicles through Goldie Boucher and have always had a great experience. Joe J. Has given us terrific service finding exactly wh Have bought and leased vehicles through Goldie Boucher and have always had a great experience. Joe J. Has given us terrific service finding exactly what we are looking for and all the staff are very helpful and friendly keeps us coming back . Thank you all More