Gordie Boucher Ford of Menomonee Falls

Bri provide me great customer service. She is honest, friendly and knows her stuff. Because of Bri, I am a loyal customer of GBF of MF. friendly and knows her stuff. Because of Bri, I am a loyal customer of GBF of MF. More

Great service and customer service. Got me in during a busy time and had repairs done in a timely fashion. Great people to do business with. busy time and had repairs done in a timely fashion. Great people to do business with. More

I will comeback in the future. Great customer service, willing to answer my questions, smooth no hassle process. I didn’t feel pressured to buy. willing to answer my questions, smooth no hassle process. I didn’t feel pressured to buy. More

Bought a used car for my daughter. We didn't go cheap, we bought a 2013 Chrysler 200. The sales price on the internet was ~6400, but when we got to the dealership nobody really knew what the price was unt we bought a 2013 Chrysler 200. The sales price on the internet was ~6400, but when we got to the dealership nobody really knew what the price was until my daughter showed them on the internet it was marked down. Seemed like a decent car, so we decided to boy it. They drove the title to us, which we signed and paid. Found out they charged us an extra 399 or 499 for some bogus fee, so the car ended up being more than what was advertised. Got it home, only to find 5 leaks, it wasn't cleaned, an old door panel in the trunk, tires were low in air and some of the fluids were low. Try calling/emailing them, no response and if they did call/email back, they would call/email my ex husband instead of me who was the one calling and sending the emails. I mean I gave my email and phone number, so not sure the deal on that. Took the car to a local dealer and got one leak fixed, we paid. Sure they offered to pay it, but they weren't sure how they were going to. I finally sent pictures of all the leaks and they agreed to look at it. They found an oil gasket pan leak. When the service guy called I said, there is more than one leak, but he swore he only found one. They did fix and pay for the oil pan gasket. Pick it up, bring it home, two days later still leaking. Finally get them to call me back after 2 days and I get nothing but a crappy sales response from the sales manager that I bought a used car and they couldn't do anymore for us. He tried to tell me it was run off from the oil pan gasket change or that the leaks just started. I know they didn't because I have pictures from day one of bringing it home. Long story short, I will never buy another car from this dealership again, new or used, because an $8000 car that I've had for a month has been in the shop 3 times. Note: Please do not offer to call me, I'm done dealing with your dealership and have already talked to your sales manager. I'm putting this review out here to warn other people, not to get anything from your dealership. More

Got a truck and Emil was great and helped me out and delivered it to my house and everything went smooth. Recommend to anybody. Thanks delivered it to my house and everything went smooth. Recommend to anybody. Thanks More

The service provided was completed within the estimated time given to me and the service consultant was very friendly and let me know the prices before the work started so I did not have any surprises. time given to me and the service consultant was very friendly and let me know the prices before the work started so I did not have any surprises. More

Things went very smoothly getting our new leased Ford Edge. Preliminaries were done on the internet and paperwork was ready when we got there. Drove off in a beautiful car that was just what we ordered Edge. Preliminaries were done on the internet and paperwork was ready when we got there. Drove off in a beautiful car that was just what we ordered -thanks to Emily, Joe, and a few others. More

Great location and phenomenal service. The atmosphere is nice and clean and organized. The team was flexible as I had to call and let them know I was running 15 minutes late, greatly appreciated that. Bee nice and clean and organized. The team was flexible as I had to call and let them know I was running 15 minutes late, greatly appreciated that. Been going there for at least ten years and have always had the pleasure of being able to say hello to Mr. Krueger. Great teamwork ,Thank you. More

First time having service or any interaction at Goldie Boucher. I left thinking and even commented to my friend how nice and friendly everyone was! Boucher. I left thinking and even commented to my friend how nice and friendly everyone was! More

Great service techs. Nick did a great job servicing my truck. Very professional and courteous explained everything to me and showed me how to use a option that I didn’t know how to use. truck. Very professional and courteous explained everything to me and showed me how to use a option that I didn’t know how to use. More