Gordie Boucher Ford of Menomonee Falls

The service was good – the phone answering was bad. I had called later in the evening and the phone bounced from service to whoever they asked if service could call me back to make an appointment which never called later in the evening and the phone bounced from service to whoever they asked if service could call me back to make an appointment which never happened. I had to call again the next day. More

Service with a smile (through the masks)! I had always heard that you should never bring your car, into a dealer, for service. GB Ford has convinced me (time and time again), to ONLY bring my car to their heard that you should never bring your car, into a dealer, for service. GB Ford has convinced me (time and time again), to ONLY bring my car to their dealership, for service. KEEP UP THE GREAT WORK!!! More

Quickest buying experience I ever had. Michael had the truck ready when we got there and answered all our questions. I would recommend Boucher Ford. truck ready when we got there and answered all our questions. I would recommend Boucher Ford. More

I was taken care of immediately even though I was about 10 minutes early. Once my car was ready, the woman from the service department came in to brief me on the oil change and go over all the points that 10 minutes early. Once my car was ready, the woman from the service department came in to brief me on the oil change and go over all the points that are part of the "Works" package. She was very knowledgeable and to the point. Also very friendly. She knew her stuff! I thing to mention is that I couldn't schedule my appointment online which I have always done in the past. Kept giving me an error message so I had to call the service department. More

I appreciated being told what was going to be repaired and what was not needed. I was told that I needed front brakes and after inspection was told that the brakes were just fine. and what was not needed. I was told that I needed front brakes and after inspection was told that the brakes were just fine. More

It was an excellent experience working with the sales team at Boucher Ford Menomonee Falls. They are extremely knowledgeable and were able to find the perfect vehicle at an affordable price. I would hi team at Boucher Ford Menomonee Falls. They are extremely knowledgeable and were able to find the perfect vehicle at an affordable price. I would highly recommend you purchase your next vehicle at Boucher Ford Menomonee Falls. You won’t be disappointed! More

My service advisor Charles was great as always. He's so friendly and always does his best to give the best deals. I've been coming here for years, and don't plan to stop. friendly and always does his best to give the best deals. I've been coming here for years, and don't plan to stop. More

The service department advisor was first class in customer service. She was very knowledgeable and very helpful. She communicated all information regarding repairs in a timely fashion. customer service. She was very knowledgeable and very helpful. She communicated all information regarding repairs in a timely fashion. More

Always a great job when I go to Boucher. They make things easy for me, getting an appointment, explanations is there are problems, replacements, etc. All the staff and mechanics are consistently courteous a easy for me, getting an appointment, explanations is there are problems, replacements, etc. All the staff and mechanics are consistently courteous and pleasant. Great group of folks! More

Great people to work with. The best in customer service, pricing and salesmanship. Been going there for a long time to maintain vehicles and they by far have the best service Dept. pricing and salesmanship. Been going there for a long time to maintain vehicles and they by far have the best service Dept. More