Back

Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,349 Reviews

1,349 Reviews of Gordie Boucher Ford of Kenosha - Service Center

Sort by
June 15, 2021

Dishonest service writers. Unskilled mechanics. Destroyed my lug nuts with impact wrench. Tried to sell me lug nuts saying they were swollen from corrosion. Would not recommend this dealership More

by ENICKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Rivera
June 10, 2021

No pressure service. Have had my truck serviced here for 7 years never an issue always fast and friendly.You cant beat the works service for the cost. More

by tjhmfg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

Bradford did a great job. Car was ready time they gave me. Everyone was pleasant to work with. I get all my service at Boucher. More

by WINDOWDZN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2021

My oil change with the Works Package was completed on time and at estimated cost. Bradford Titone was very courteous, helpful and friendly. I was very satisfied. More

by MARK7852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

Great and friendly service. Good free coffee in the waiting area. Great and friendly service. Good free coffee in the waiting area. Great and friendly service. Good free coffee in the waiting area. More

by FIREEMS18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren, Danny Rivera
May 31, 2021

We recently received service at Gordie Boucher Kenosha Ford for our 2021 F250 Super Duty truck due to a recall notice to replace the windshield. Our truck was picked up and returned to us the same day to More

by MARYMEYER720
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Hengtgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sanford McLaughlin
May 28, 2021

Gordie Boucher did our recall work on our 2017 Ford Edge. They were extremely helpful and did an excellent job finding the parts that we needed. Lindsay at Gordie Boucher Fleet was great to work with. I w More

by THECRAIGS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay from Ford Fleet
May 19, 2021

My service advisor David was amazing and stayed in touch with me the whole way. I appreciate that because this truck is amazing. I really liked that he was so honest about things also More

by NMAT5683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Hengtgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David B.
May 21, 2021 -

Gordie Boucher Ford of Kenosha responded

We appreciate the review, thank you!

May 19, 2021

take my ford 2009 explorer electric diagnose nothing was done. they want change all doors atuators. before they can do any thing to. 500 parts plus labor i chose to replaced my self knowing that was not the More

by hmvacav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Yager
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Gordie Boucher Ford of Kenosha responded

We are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to our Service Manager Belal Barakat at 262-697-0700 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

May 19, 2021

Friendly, fast service and David made sure I got all the discounts that I qualified for. Thank you! Needs at least 25 words so I am just adding words now. More

by LEET1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beaudoin
May 21, 2021 -

Gordie Boucher Ford of Kenosha responded

We appreciate the review, thank you!

...
84
...