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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.5
1,688 Reviews
At Gordie Boucher Ford, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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8301 75th St

Kenosha, WI

53142

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Showing 1,688 reviews

October 31, 2022

Great customer service. Great staff. Very professional and honest! John and Scott very helpful with my build. Thank you! More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Milton
Oct 31, 2022 -

Gordie Boucher Ford of Kenosha responded

Mel, Here at Gordie Boucher Ford of Kenosha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with John and Scott, and it was a pleasure having you at the dealership. We appreciate your review!

October 30, 2022

3 visits ago I was told I need new brakes. 2 visits ago, nothing about brakes. Last visit still nothing about brakes, air filter… so I’m completely unsure of the status of my brakes and air fi More

by ZIPPY53147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Verhagen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Nov 02, 2022 -

Gordie Boucher Ford of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Belal Barakat, Service Manager 262-697-0700

October 26, 2022

My experience in this dealer was unique. I had never experienced such a fast process and such excellent service and such nice and understandable people who, in the midst of a difficult momen More

by ROSEJULLEY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Leonard
Oct 26, 2022 -

Gordie Boucher Ford of Kenosha responded

Rose, Thank you for sharing your experience with us! We're happy to hear it went well working with Scott and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 17, 2022

Good Experience, and helpful service team. Happy with the overall experience with the entire staff! More

by JASON.S.STANIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you, Jason, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 17, 2022

As always, great service. Work was completed by end of day as promised and details were explained. More

by GUYVAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 15, 2022

great, awesome,outstanding,freindly,to the point, service with a smile, looks for great deal to help you save money up front. no hidden cost . More

by CHILLIRIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Oct 17, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha.

October 10, 2022

They told me I needed around 2300 in parts and labor. I had to order the 1000$ up front and they would contact me when the part came in. a week an a half later I heard nothing. Took the car to another More

by BRI2689
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Belal Barakat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Belal Barakat, Service Manager 262-697-0700

October 07, 2022

Just wonderful people there, very helpful, extremely nice people in the whole building. Just amazing! More

by CLAIRE.RANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, Karen, Rebecca, Abby, Trevor
Oct 08, 2022 -

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come!

October 06, 2022

Did the work in a timely fashion. The shuttle service is very nice and convenient. More

by MIKEMARYMORETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 06, 2022

Mike is one of the best in the area to deal with, my dad and myself see him for any services etc. I would not hesitate to send someone to him. He is top notch at taking care of you! More

by CLowery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gordie Boucher Ford of Kenosha responded

We are very happy Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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