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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.5
1,687 Reviews
At Gordie Boucher Ford, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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8301 75th St

Kenosha, WI

53142

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Showing 1,687 reviews

April 27, 2023

Great work from the Service writer down to the tech. I look forward to having my vehicle serviced here moving forward. More

by ROBBLA111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come!

April 26, 2023

Staff are great. Service is slow due to the need to order most parts. The on-line reservation system is bad. Again, staff and finished product are great. The rest is More

by DOUGLASHANEY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear your feedback. Thank you again for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

April 24, 2023

Process went very smooth. Everyone was nice and polite. Staff are always knowledgeable and caring. More

by ARIESBABY1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 22, 2023

Third truck purchased from GORDIE BOUCHER and third time dealing with Tristen. Wouldn't go anywhere else or deal with anyone else when it comes to the purchase of a vehicle. The service dept is top notch. More

by Plohn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Gordie Boucher Ford of Kenosha responded

Here at Gordie Boucher Ford of Kenosha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience once again with Tristen, and it was a pleasure having you at the dealership. We appreciate your review!

April 20, 2023

Gordie Boucher provided fast, friendly service and also had a loaner vehicle in place. They applied seasonal discounts which I wasn’t even aware of to save me money. More

by CWC1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
Apr 20, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 19, 2023

As a single mom of two boys, we had just came in from Midway Airport from a week vacation in LA. We didn't get home to nearly 0100. The same morning, at 0730 Boucher service department came to pick up my More

by PASCUAL1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike was initial man to set up appointment and provide me pricing. Mr. Rivera was on time with pickup at my home and by 5p the gentle who dropped off (did not catch his name) as was too distracted by his charismatic charm! , Danny Rivera
Apr 19, 2023 -

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come!

April 18, 2023

Tristen did a great job helping us find our Ranger. We are very pleased with the service provided. More

by AJ_DOUGLAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha.

April 17, 2023

Helped me find a vehicle that was a good fit for me and in my price range and stayed late to get the deal done that day. Thanks to all the folks at Boucher Ford. More

by JB
Recommend Dealer
Yes
Employees Worked With
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha!

April 11, 2023

The dealership quoted me $3100 to do a job that another place did for less than $600. I have lost all trust in this place More

by Rhondak89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradford Titone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, Rhonda, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please call Belal Barakat, our Service Manager, at 262-697-0700 at your convenience. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 07, 2023

It took 1hour and45 minutes for an oil change! ! Way too long!! Other places take 20minutes More

by PEGNTENNIS
Recommend Dealer
No
Employees Worked With
Haley Van Buren
Apr 11, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please reach out to Belal Barakat, Service Manager at 262-697-0700. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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