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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.5
1,687 Reviews
At Gordie Boucher Ford, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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8301 75th St

Kenosha, WI

53142

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Showing 1,687 reviews

June 16, 2023

Outstanding service, Bradford was professional and provided clear concise communication with us. We were given a discount per request More

by TEETERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for Bradford and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 15, 2023

Jessica is fantastic to deal with. The repair took longer than expected, but they did a fine job of taking care of me. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica. Love her.
Jun 16, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you, Mike, for taking the time to share your thoughts on working with Jessica and our team. We're glad to hear we delivered such a great experience!

June 13, 2023

Sal the general manager, Joe the finance guru, and Tristen the salesman are my go to team always! They have been there for 10 years and gone through all of our changes with an even stride! More

by Tazman815!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe -finance guy
Jun 13, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sal, Tristen, and Joe met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

June 12, 2023

Service representative was spectacular. Very informative and helpful throughout the entire process. No complaints for this dealership. More

by SJT190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Jun 13, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 11, 2023

Fast and efficient. They sent Video of the check up and explained everything in detail More

by SSOTHERONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Petersen and Kesean Pride
Jun 11, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha.

June 07, 2023

Everthing went well , Wade is a good man . I usually hate spending large amounts off money but it wasn't to painful this time . My wifes car is next soon as were done paying for this, good cha More

by SPRKCHSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in the finance dept made all the paperwork go quickly.
Jun 08, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Gordie Boucher Ford of Kenosha are glad to have you as a customer.

June 07, 2023

Got me in and out fast despite complications installing the Bronco roof rack. Thanks to everyone who worked on my car! More

by BSTERLING2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2023

Excellent dealer from sales to service. Always willing to go the extra mile to satisfy their customers. More

by TODD.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshiwa Allen, Haley Van Buren
Jun 08, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, Todd, and we hope to see you again!

June 01, 2023

By far the best customer experience we have ever had. Very knowledgeable techs and phenomenal customer service!!! Would highly recommend using Boucher Ford for any fleet work! More

by istolp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Gordie Boucher Ford of Kenosha responded

We are very happy to hear Sal and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 29, 2023

When I made the appointment I said the check engine light was on. After the oil change it was still on. I said I thought you checked it. She said engine specialists have to do that and that it will cost me $ More

by MRPAPADOLIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Petersen
Jun 06, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sales: Sal Pappalardo, General Manager 262-697-0700 Service: Belal Barakat, Service Manager 262-697-0700

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